Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars!
Job Overview: Assists in processing billing for Hotel guests and functions. This individual will assist with day-to-day hotel's accounting functions in AP/AR, guest billing disputes, bank counts, and other added duties.
Compensation: $21 - /Hour.
*The Ideal candidate will have worked in an hotel accounting role previously and has knowledge of Marriott PMS, Profit Sword, M3, Ibuy Efficient*
Responsibilities and Duties:
- Prepare daily accounts receivable work. Process daily front desk interface postings. Post all restaurant/bar charges.
- Answer correspondence relative to accounts receivable. Prepare refunds and rebate adjustments. Prepare journal entries for adjustments. Prepare special billings.
- Apply payments/advance deposits from guest to their accounts.
- Balance Group Billings and mail them within 72 hours.
- Balance accounts monthly and mail out daily and monthly statements. Review all accounts to make sure payments and/or deposits are applied. Make sure all back-up are included in the statements before mailing them.
- Perform other duties and responsibilities asked by the Comptroller and Assistant Comptroller based upon department needs.
- Preside over monthly credit meeting. Attend preconvention meetings. Resolve problems with 60 day and plus accounts.
- Make sure all accounts receivable files are kept in storage in compliance with the hotels established retention period.
- Make sure all necessary copies of documents/back-up such as Banquet checks are complete and properly filed with the Statements.
- Review and research credit balances.
- Coordinate with Collections on guest disputes to facilitate prompt payment on the account.
- Answer correspondence relative to accounts receivable. Prepare refunds and rebate adjustments. Prepare journal entries for adjustments. Prepare special billings
- Balance Group Billings and mail them within 72 hours.
- Balance accounts monthly and mail out daily and monthly statements. Review all accounts to make sure payments and/or deposits are applied. Make sure all back-up are included in the statements before mailing them.
- Make sure all accounts receivable files are kept in storage in compliance with the hotels established retention period
- Make sure all necessary copies of documents/back-up such as Banquet checks are complete and properly filed with the Statements.
- Coordinate with Collections on guest disputes to facilitate prompt payment on the account including Merchant Charge Backs.
- Prepare change orders, daily deposits and count the safe daily
- Handle the daily functions of the General Cashier which include but not limited to the daily cash count, cash reconciliation and bank deposits
- Respond to Chargebacks with appropriate documentation in a timely manner and maintain the log of issues - involving management for procedural discipline.
- Maintain over/short log for each shift each day and compile information for corporate audit packs
- Perform other related duties as assigned
Invoicing (EPRO plus not required)
Reconciling Vendor Statements (weekly and monthly)
Coordinating with Controller about vendors to needing to be paid
Assistance with Month End tasks assigned from Controller
Specific Job Knowledge and Skills
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Knowledge of accounting operations to include all aspects, such as, accounts receivable, accounts payable, etc.
- Basic mathematical skills and ability to operate a 10-key by touch.
- Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
- Ability to access and accurately input information using a computer.
- Ability to read, write and speak English sufficient to understand and communicate with fellow employees and guests. Must have excellent telephone etiquette skills.
Other Expectations:
- Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
- All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
- Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
- Complies with health and safety rules, regulations and procedures to maintain a safe environment.
Qualifications:
- Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma required.
- Must have one-year experience in similar size operation. Hotel experience preferred.
- All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
*Spire Hospitality participates in E-Verify*
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