Business Analyst

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

This role is based in our New York, NY office.

We are seeking a highly analytical and detail-oriented Business Analyst to support the strategic expansion of our data-rich product portfolio serving the aerospace and defense sectors. In this pivotal role, you will collaborate closely with cross-functional teams to shape the future of our offerings-developing digital solutions that deliver actionable insights and drive smarter business decisions. Ideal candidates will have experience working with complex data sets, a strong understanding of market and customer needs, and a passion for innovation in the defense and aerospace industries.

Role Accountability and Duties:

• Research and gather customer needs and translate into business, functional, and technical requirements
• Manage product backlogs and prioritization via direct collaboration with stakeholders
• Guide development and infrastructure partners throughout execution, act as primary acceptance tester
• Write and maintain product usage guides and release notes for internal and external customers
• Enable Customer Success teams to best support end users
• Create and maintain status reports and dashboards
• Assist Sales and Marketing with creation of training and promotional materials

• 5+ years' experience in customer-facing products as Business Analyst, Product Manager, Project Manager
• Superior communication, writing, and presentation skills, for both executive and technical audiences
• Fluency in the Microsoft Office suite, including basic Excel formulas
• Basic web design and HTML/CSS skills
• Basic understanding of data and data visualization
• A strong work ethic and high standards for quality
• Willingness to perform additional tasks as required

Preferred but not required:

• Certification in Business Analysis, Product Management, or related discipline
• Familiarity with Business Intelligence tools such as PowerBI, Tableau, GoodData, QlikView
• Familiarity with Atlassian suite of products (Jira, Confluence, Service Management)
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
• A passion for things that fly

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $80,000- $120,000/YR based on experience.

This posting will automatically expire on Oct 21, 2025

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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