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Global Clinical Operations Excellence Lead

Genentech
United States, California, South San Francisco
Oct 07, 2025
The Position

The Pharma Product Development (PD) Global Clinical Operations (PDG) team is committed to realizing Roche's bold ambition of delivering 20 transformative medicines by 2029. Joining our Clinical Operations Excellence group means you'll be a key driver in enhancing the speed and efficiency of clinical trial delivery, directly impacting patients' lives globally. We are a dynamic, enterprise-focused team that values innovation, collaboration, and collective success in a high-performing culture.

The Opportunity

Your primary mission as a Global Clinical Operations Excellence Lead will be to drive impact, enhance productivity, and enable seamless, efficient clinical trial delivery for patients, investigators, and clinical site staff.

  • Lead the identification and implementation of continuous improvement and change management activities, offering new perspectives to solve complex operational problems.

  • Be responsible for the implementation of program-wide study systems such as IRT and eCOA strategies and standards, overseeing process management and monitoring performance in collaboration with program leadership.

  • Apply subject matter expertise in one or more areas-including Quality and Compliance, Business Process, or Knowledge Management-to address emergent, high-impact needs across Clinical Operations.

  • Collaborate globally and cross-functionally across Quality, Early research and development functions, USM, and external partners to optimize processes and ensure strong quality and compliance.

  • Drive the adoption of innovative technologies, including leveraging data and Artificial Intelligence (AI), to promote new ways of working and fuel innovation in knowledge sharing and operational efficiency.

  • Take accountability for GCP/GVP compliance, business process ownership, and data integrity, ensuring adherence to global and local regulatory guidelines.

  • This role offers significant global influence and impact, with the opportunity to mentor and coach colleagues and lead parts of global infrastructure projects.

Who you are

You are an established professional with a comprehensive working knowledge of the infrastructure needed to conduct clinical trials, ready to take on complex challenges and drive strategic change.

  • Typically, you have at least 4 years of relevant experience in clinical trial operations in process, compliance, audit and inspections, vendor management, systems, or learning.

  • Demonstrated subject matter expertise on specific clinical operations infrastructure activities and experience in executing global clinical trials infrastructure projects.

  • You possess and can apply proficient knowledge of ICH, GCP, and regulatory guidelines within clinical trials or enabling activities to ensure strong compliance.

  • Capable of independently prioritizing your own work and effectively influencing the team to develop and execute plans for clinical trial infrastructure projects.

  • You are skilled in solving complex outcomes, taking a new perspective on existing solutions, and exercising judgment based on analyzing multiple sources of information.

  • Experience in mentoring and coaching less experienced colleagues and providing informal guidance is preferred.

We look forward to your application.

#ClinOps

Relocation benefits are not available for this posting

The expected salary range for this position based on the primary location of South San Francisco, CA is $125,100 - $232,300.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

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