Program Management Sr. Director

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world.

Values are OCIs foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future.

You are the builder here. You will be part of a team of smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where youll belong and be encouraged.

This role is a Senior Director, Capacity Handoff, part of the Capacity Management team. The Senior Director will lead a worldwide organization consisting of two managers as well as six direct report individual contributors, who own all of the rack triggering for GPU and compute helping to drive growth in the Oracle Cloud. This team is part of the Operations function, which steers the ship, drives strategy to execution through systemic planning, communications, and business operations execution. You will own the compute and GPU utilization, out of capacity, and rack installation expediting metrics. The team is growing, and we need strong contributors to be part it.

What youll do

This is a highly visible role where you will own execution and data governance across all the capacity planning across OCI. You will work with a diverse set of stakeholders including senior executives, architects, product managers, development and design teams, and external partners to take ideas, turn them into mature processes, allowing us to aid the worlds most demanding customers.

The successful candidate has a global point of view, with the ability to drill down into the details. You can switch gears quickly and efficiently, keeping up to date with your team and tracking progress. You must be able to lead operations teams and understand prioritization to quickly address problems. Your organization will have worldwide 24/7 coverage and will manage all capacity requests and escalations. You will own the hand over of GPUs as well as compute to customers creating specific customer capacity pools and driving key customer utilization to maximize margin. Youll has a passion for solving difficult and often ambiguous problems in a collaborative, agile work environment, a knack for creativity and innovative thinking, can lead a conversation in a room with any level of staff, influence stakeholders to arrive at the correct outcomes, and finally has a strong sense of empathy for both customers and engineering teams.

Key Responsibilities:

• Lead the compute and GPU handover
• Help define and delivery complex programs with competing priorities by influencing roadmaps and priorities of key stakeholders
• Set goals across team and work to define a plan that gets you there
• Work across teams and connect with the sales field team to understand capacity and its patterns.
• Own key metrics such as compute/GPU utilization, out of capacity errors, and red racks (rack expediting)
• Work with cross-functional teams to establish and maintain our roadmap, setting appropriate expectations and ensuring our product and services meet our high operational excellence standards.
• Ensure high standards and consistency for the Oracle customer experience.
• Ensure that resource requirements needed to support a particular program are in place.
• Provide on-going written and verbal release status updates to senior leadership.
• Demonstrate flexibility and resilience in response to changing or ambiguous situations, directing changes through appropriate review and approval mechanisms.

Qualifications:

• Bachelors or Masters degree in Computer Science, Information Technology, Business Administration or related field or equivalent experience relevant to functional area
• 5+ years management experience of mid to large teams
• 7+ years experience in operations
• A demonstrated ability to think broadly and strategically, to work across a matrixed organization.
• Self-driven problem solver; able to adapt and thrive in a dynamic, ambiguous, and customer-focused environment.
• Highly analytical, technically proficient, and able to learn new tools and software quickly.
• Understands data center growth, build out, and operations.
• Demonstrated understanding of sales field teams, customer growth patterns, and region utilization.
• Demonstrated ability to effectively communicate (oral and written) at different levels in the org, engaging with both technical and non-technical stakeholders.
• Experience using agile software development practices and associated tooling.
• Judgement, maturity, negotiation/influence skills, analytical skills, and leadership skills

Preferred Qualifications:

• Experience managing multiple projects at once.
• Experience managing software and/or hardware development
• Experience managing cloud development programs
• Experience in business operations
• Experience in data center operations

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $161,700 to $338,500 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracles differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M5

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