Lead Technician-Shop - HOLT CAT Rebuild

Lead Technician position -

Generally has more than ten years of experience and/or demonstrated job-relevant knowledge/skills. A Lead Technician has a broad knowledge of the field's standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting and requires no supervision.

The incumbent in this position is expected to model the following practices daily:

• Demonstrate alignment with the company's mission and core business values;
• Collaborate with key internal/external resources;
• Participate in ongoing self-development.

Essential Functions:

• Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his/her supervisor

• Models and reinforces company policies/practices to ensure that work is performed in alignment with the company's mission, vision, and values and in collaboration with other Holt functions

• Achieves labor sales and utilization expectations as set by supervisor/manager to ensure team revenue targets are met

• Performs job duties of a Service Supervisor during periods of his/her absence

• Troubleshoots and diagnoses equipment malfunctions and failures

• Provides quality control/assurance inspections of completed tasks

• Disassembles and assembles machine components to manufacturer's specifications through the use of hand tools, pneumatic tools, and any specialized tooling

• Rebuilds, repairs, reconditions and maintains equipment and components

• Demonstrates good customer relations and support; communicates customer needs to shop management

• Plans and controls the cost of repair jobs

• Completes parts orders and identifies parts for return

• Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others

• Maintains all equipment and work areas - keeps in good, clean, and orderly condition

• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards

• Works overtime as required by workload and customers' needs

• Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths

• Performs other duties as assigned

Knowledge, Skills, and Abilities:

• Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenance

• Proficient with current computer software, related hardware, and machine electronic systems

• Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings

• Operation and control skills - Controlling operations of equipment or systems

• Equipment selection skills - Determining the kind of tools and equipment needed to do a job

• Ability to operate a forklift and an overhead crane

• The ability to quickly and repeatedly operate the controls of a machine or a vehicle to the exact position

• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in a mechanical repair

• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

• The ability to read, write, and understand information

• The ability to listen to and understand information and ideas presented through spoken words and sentences

Additional Requirements:

• Owns a large and complete assortment of appropriate hand tools and may have some specialized tools

Education and Experience:

• More than ten years of work-related skill, knowledge, or Caterpillar experience is preferred.

• High school diploma or equivalent preferred

Travel:

• Some travel may be expected for this position

Physical Requirements:

• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 50 pounds

• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment

• Be able to maneuver safely and work underneath equipment

• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment:

• Regularly works indoors and outdoors around moving mechanical parts

• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity

• Noise level may be loud at times

• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment

• Requires wearing common protective or safety equipment

• Required to perform work in cramped spaces and/or high places

We also provide excellent benefits such as medical, dental, vision, 401K plan, life insurance, vacation, and holiday pay

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The Employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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