Your role
To best serve our customers, we are increasing our presence within our field service area.
This supports our mission of providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician Trainee, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager. * You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers * You will pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc. * You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs* You will fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents, * You will attend training at our Air Academy as well as train with Senior Service Technicians * You will promote and practice proper safety procedures and correct use of personal protective equipment * You will set, install, and pipe compressor systems as needed. * You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations. * You will be subject to random drug testing
To succeed, you will need
* You have a valid driver's license and are fluent in English. * A High School Diploma or equivalent * You can lift to 50 lbs. regularly and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. * You have a basic understanding of mechanics and electrical theory. * You can use computers to complete work orders * You are customer-focused and take ownership of meeting the customer's needs.
In return, we offer
* Flexible benefits plan including medical, dental, and vision. * Generous 401 (k) retirement plan match in addition to an automatic contribution. * Competitive paid time off and sick time* Life & Disability insurance * Paid training * Excellent paternal, adoption, and maternal leave * $25 - $36/hr *Salary is based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible
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Job location
Option 3: Remote: This role is fully remote, but candidates should be based in or near the Haverhill, MA area.
Contact information
Talent Acquisition Team: Sowmya Prativadi
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