Front Desk Associate - Fitness Center

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview

We are seeking a friendly, energetic, and customer-focused Front Desk Associate to join our office fitness center team. This role serves as the first point of contact for employees utilizing our fitness facilities and plays a crucial part in creating a welcoming, safe, and well-maintained environment that promotes employee wellness and engagement.

Key Responsibilities

Customer Service & Member Relations

• Greet and assist employees with a positive, professional attitude
• Answer questions about fitness center policies, hours, and equipment
• Handle member concerns, complaints, and feedback in a timely and professional manner
• Maintain accurate employee locker records

Facility Operations & Safety

• Conduct regular safety inspections of exercise equipment and report any issues
• Ensure fitness center cleanliness and organization throughout the day
• Monitor facility capacity and enforce occupancy limits when necessary
• Oversee proper equipment usage and provide basic equipment orientation
• Maintain emergency procedures knowledge and respond appropriately to incidents

Administrative Duties

• Conduct any facility orientations for employees visiting for the first time
• Maintain inventory of towels, cleaning supplies, and basic amenities
• Assist with fitness center marketing initiatives and event planning
• Generate weekly usage reports and facility metrics
• Other duties as assigned

Required Qualifications

• High school diploma or equivalent
• 1-2 years of customer service experience preferred
• Strong interpersonal and communication skills
• Basic computer proficiency (Microsoft Office, facility management software)
• Ability to work independently and handle multiple tasks
• Professional appearance and demeanor
• Flexibility to work various shifts, including early morning and evening hours

Preferred Qualifications

• Previous experience in the fitness, recreation, or hospitality industry
• CPR/AED certification (or willingness to obtain)
• Basic knowledge of fitness equipment and exercise principles
• Experience with facility management

Physical Requirements

• Ability to stand for extended periods
• Occasional lifting up to 75 pounds
• Ability to walk throughout the facility and frequent cleaning/sanitizing of equipment and
• Visual and auditory skills necessary to monitor facility safety

Benefits:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• 401(k) plan with matching company contributions
• Medical, Dental & Vision Care
• 6 weeks of paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible Work Arrangements may be available
• Executive Benefits

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view ourCandidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policyhere.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us atAccommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Uspage > I want to work for JLL.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.