Front Desk Admin Support - Pulmonary and Critical Care Medicine, Westwood

Major duties include but are not limited to:

• Provide administrative and patient care support to physicians, staff and patients within the assigned clinic.
• Assist in coordinating patient flow throughout the clinic, from registration to discharge.
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
• Be energetic, positive and a team player and be willing to embrace tasks as assigned.

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
• Skill in using a PC with associated programs including Word, Excel, and Email
• Skill in demonstrating work experience with a database computer program
• Knowledge of major medical insurance plans and types of coverage provided
• Knowledge of medical terminology

Preferred:

Working knowledge of Care Connect system to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports.