New

Associate Product Manager - Zelle

Early Warning Services LLC
parental leave, paid time off, flex time, 401(k), retirement plan
United States, Arizona, Scottsdale
5801 North Pima Road (Show on map)
Sep 17, 2025
At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Mission & Overall Purpose The Associate Product Manager supports the process for evaluating and determining the product(s) and/or features to be built and delivered to our customers. The role will partner with a cross functional team to assist in the development of a common understanding of the customers' pain points and help develop features and stories based on that customer feedback. The Associate Product Manager will develop a common understanding of the customers' pain points and the passion to solve issues and develop innovative solutions that delight customers. The role will be responsible for translating product strategy into product requirements to be built and working closely with cross functional team to build and deliver for our customers. Essential Functions *Strong team focused execution skills:* Partners with the cross-functional team to help obtain a common understanding of customer pain points; empathy and excitement for solving customer issues. Assists in delivering upon product strategy and vision across the enterprise. *Customer Passion and Advocacy:* Understands and brings the customer viewpoint to the product design process actively listening to customer feedback across all touchpoints and channels; routinely leveraging this feedback into insights to help build products and services that delight and inspire. *Creative Problem Solver:* Works closely with marketing, research, analytics, design and development partners, uses technical savvy and customer insights to develop real world solutions working in a highly collaborative environment. Uses insights about the market and industry to help the team drive development of value-added solutions for customers and turn insights into features and stories for development. *Commitment to Risk Management:* Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data. *Technical Understandings:* Able to learn and work directly with the technologists to deliver market solutions, clearly define requirements, groom user stories, motivate technical teams and partner with technology closely. Minimum Qualifications Education and/or experience typically obtained through completion of a bachelor's degree in a related field (computer science, engineering, design, mathematics, statistics, business, marketing or similar field. Collaborative thinker Strong desire to learn and lead in a cross functional environment to achieve common goals Excellent listening and execution skills Background and drug screen Preferred Qualifications: 6 months+ of related work experience, internship experience or practical applied university programs OR post-secondary degree. Understanding of design thinking and agile development process and methodology Where you will work (Physical Requirements) Early Warning works together in a highly collaborative office environment. As such, working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire. The above job description is not intended to be an all-inclusive list of duties and standards of the position. The base pay scale for this position in: Phoenix, AZ in USD per hour is: $27.00 - $32.00. Additionally, candidates are eligible for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes. Some of the Ways We Prioritize Your Health and Happiness Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. Paid Time Off -Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. 12 weeks of Paid Parental Leave Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process! Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home \| E-Verify.