Assistant Advisor Texas Tech K-12 - International

Lubbock

42310BR

TTU K12 Student Services

Position Description

Aids in advising individuals and providing guidance services.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

About the Department and/or College

• TTU K-12, a unit of the Texas Tech University Online division, is a state-approved online kindergarten through 12th-grade school that has been meeting students' needs for more than 25 years.
• Affiliated with Texas Tech University, a Carnegie tier-one research institution, TTU K-12 boasts a rigorous curriculum that allows students to work ahead, make up failed credits, and achieve their goals from wherever they are.
• Texas Tech University K-12 is a Candidate for Accreditation with NCA CASI, NWAC, and SACS CASI.
• TTU K-12 began in 1993 as a "Special Purpose District" designed to help students whose educational needs were not adequately met by traditional school districts. Since then, we have grown to serve students across the country and more than 70 nations around the world.

Major/Essential Functions

• Effectively assist the academic elements involved in the TTU K-12 International Partnerships including but not limited to assisting teachers, validation of student transcripts, and assisting partners with daily tasks.
• Attend conferences, online meetings, and calls concerning all types of issues with students, parents, or other stakeholders as necessary.
• Assist with daily and seasonal processes to ensure efficiency with course enrollments, student admissions, students IDs, folder creation, entrance exams, and transcript evaluation.
• Assist with data entry for international partnership students to ensure student information is up to date within the SIS including demographic, profile, state assessment, and course completion information.
• Assist principals, counselors, registrars, and other departments with escalated issues by researching information with our systems and finding solutions.
• Work with departments internally to mediate and ensure teachers have necessary resources.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Proficiency with Microsoft Office including Word, Excel, Outlook, and Teams.
• Able to use video conferencing platforms.
• Excellent and effective written and oral communication skills.
• Have the ability to work and perform on several projects simultaneously.
• Have the ability to make sound judgments.

Required Qualifications

High school graduation or the equivalent plus four (4) years progressively responsible experience in a related area; additional job related education may substitute for experience on a year for year basis.

Preferred Qualifications

• Knowledge of current and future trends concerning online education.
• Experience in working in various LMS and SIS platforms.
• Experience working in education or customer service.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Special Instructions to Applicants

The following must accompany the application:

• Resume/CV
• Cover Letter
• Professional/ Personal Reference

• TO ACCESS THE FORM PLEASE CLICK HERE: Pre-Employment Affidavit

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Hourly

Job Family

Community Engagement

Job Sub Family

Outreach Programs

Annualized Pay Range

$44,500 - $57,900 - $71,200

Hourly Pay Range

$21.39 - $27.84 - $34.23

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Schedule Details

M-F 8:00 - 5:00

Grant Funded?

No

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.