Caring for skin means caring for people.
It all started with a pharmacist and a dream almost 140 years ago. Today, Beiersdorf is a global company with iconic brands - Coppertone, Aquaphor, Eucerin and NIVEA - focused on providing innovative, clinically-proven and safe skin and sun care solutions to more than 500 million consumers in over 200 countries - making people feel comfortable in their own skin.
At Beiersdorf, we care beyond skin. We care for people - our employees, our customers, our consumers and our communities - and our planet.We know that diversity of thought, backgrounds, experience and perspective enriches our culture and fosters innovation and ingenuity. We know thatresponsibly-sourced, sustainable products and packaging make for a more sustainable future. And we know that when your skin feels better, you feel better.
A welcoming workplace that offers personal and professional growth for all individuals.
At Beiersdorf, you'll find:
A welcoming workplace that fosters diversity, inclusion and belonging where every team member feels valued, respected, and supported
Unique benefits that consider the whole person. We understand that you have a life outside of work, and we support you with unique benefits including:
Experience, skills and competencies that lend themselves to this role:
We know that experience comes in all forms and we're not necessarily looking for individuals who can hit the ground running ('check all the boxes') but may bring a unique blend of competence and capabilities that can grow into a role and/or bring news skills to the team.
This is an exciting opportunity to join the fastest growing channel at the world's largest skincare company. The Amazon Account Manager will help drive our Amazon business to new heights at Beiersdorf USA!
Your Tasks
- Commercial Management
- Topline sales delivery: Ensure sell-in/sell-out targets are met and work closely with Amazon Business Analyst to provide commentary on performance and key trends.
- Profitability Management:In collaboration with the Finance and Revenue Growth Management Teams, manage trade spend, accruals, and co-op agreements.
- Promotional Planning:Plan and execute PD, BFCM, Deals of the Day, Lightning Deals, and couponing strategies to drive sales and visibility. Maintain internal trackers for promotions, new item launches, and operational issues to ensure the team has a single source of truth. Liaise with RGM and Sales Strategy.
- Assortment:Manage the product portfolio on Amazon, including new item launches and discontinuations.
- Operational Health Monitoring: Monitor key operational metrics in Vendor Central. Be the first line of defense in identifying and flagging issues related to chargebacks, shortages, and PO compliance.
- Chargeback & Shortage Disputing: Gather necessary documentation (e.g., Proof of Delivery) to investigate and dispute operational chargebacks and shortage claims to recover funds.
- Standard Reporting: Pull weekly and monthly reports from Amazon Retail Analytics (ARA) and Vendor Central on key metrics like sales, traffic, conversion, and inventory.
- Joint Business Planning (JBP):Support the development and execution of the annual JBP with Amazon, aligning on key growth initiatives, promotional plans, and marketing investments.
2. Account & Relationship Management:
- Primary Point of Contact:Serve as the main day-to-day contact for the Amazon Vendor Manager, building a strong, collaborative, and strategic partnership.
- Support Business Reviews:Prepare for and lead all recurring business meetings with Amazon (e.g., Weekly, Monthly, Quarterly Business Reviews), presenting a clear story on performance, risks, and opportunities.
- Negotiations:Support key commercial negotiations with Amazon regarding trade terms, promotional funding, and operational support.
3. Assortment & Digital Shelf Strategy:
- Portfolio Management:Manage the entire Beiersdorf product assortment on Amazon, making strategic decisions on which SKUs to prioritize.
- New Item Launches:Lead the commercial strategy for all new product launches on Amazon, setting sales goals and building the launch support plan.
- Digital Shelf Collaboration:Work directly with the Digital Shelf Manager to ensure that all content, from A+ pages to keywords, is optimized to support the commercial plan and drive conversion.
- Retail Media:Partner closely with the Amazon Advertising Manager to ensure the retail media strategy and budget are fully aligned with the commercial goals and promotional calendar.
- Go-to-Market:Translate brand marketing objectives into a cohesive go-to-market strategy on Amazon, ensuring our advertising and promotional efforts are driving the desired business outcomes.
Your Profile
- 10+ years of progressive experience in Sales, National Account Management, or eCommerce, preferably within the CPG industry.
- Direct Amazon Account Management experience is required. A minimum of 7+ years of direct experience managing a large, complex business on Amazon Vendor Central is essential.
- Proven ability to own and manage a full P&L. Must be financially savvy with a deep understanding of trade spend, margin analysis, and sales forecasting.
- Demonstrable experience in leading successful negotiations and influencing both internal and external stakeholders.
- While not expected to be a deep analyst, you must be highly proficient in interpreting data from Amazon Retail Analytics (ARA), digital shelf tools (Profitero), and internal reports to make informed business decisions.
- A track record of collaborating with cross-functional teams to achieve a common goal.
- Ability to think long-term and develop strategic plans, while also being able to manage the day-to-day tactical needs of the business.
- Proactive and results-driven who wants to solve problems and can deal with ambiguity.
Internal Collaboration with:
- Sales Team & Revenue Growth Management
External Collaboration with:
At Beiersdorf, we embrace Diversity and aim to provide equal opportunities to all of our applicants - regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore kindly ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture.
Beiersdorf North America Company Culture Highlights
Check us out on Comparably:https://www.comparably.com/companies/beiersdorf
Having trouble applying? Go towww.BeiersdorfUSA.com to search our careers page. Beiersdorf is an Equal Opportunity Employer.
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