Customer Service Representative

Position Title: Customer Service Representative

Work Location: Aurora, IL 60502

Assignment Duration: 3 months (possibility of temp-to-hire)

Work Schedule: 8am-4:30pm,or 7am-3:30pm

Position Summary:

Selected candidate should have at least 2 years of Customer Service experience.

Key Responsibilities:

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  Experience using various business operating systems (accounting, order processing, inventory, and Sales force).

  
  
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  Strong customer service and communication skills (telephone, email, teams, and interoffice communications)

  
  
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  Email communication/ Inquiries with sales team and other WM/Client team members in other divisions.

  
  
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  Proficient in Microsoft Office (Excel, Word, and Outlook)

  
  
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  Ability to work independently and/or in a team environment

  
  
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  Strong attention to detail, well organized, and professional.

  
  
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  Manifest - Mail merging

  
  
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  Purchase order processing/ with suppliers

  
  
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  Order entry

  
  
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  Freight scheduling
  
  Qualification & Experience:

  
  
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  At least 2 years of Customer Service experience.