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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Analysts, App Support located in Overland Park, KS will assist in the formulation and definition of system scope and objectives based on user needs.
Position duties and responsibilities include, but are not limited to
Utilize monitoring tools such as AppDynamics, Splunk, and Grafana to track and ensure optimal application performance. Assist the application team in running shell scripts to automate processes and maintain application stability. Provide first-level support and issue resolution for databases, including Oracle, SQL Server, and MySQL. Configure system settings and options, plan and execute unit, integration, and acceptance testing, and create specifications for systems. Provide front office monitoring for critical sales, care, billing, and activations applications to proactively identify potential issues to avoid business impact and/or reduce mean time to repair. Monitor virtual IT NOC for reported issue and to report issues identified on dashboards in the IT Operations Command Center. Create and maintain application and business transaction dashboards utilizing application performance tools like ELK, Kibana and AppDynamics. Perform routine maintenance and troubleshooting on Windows and Linux servers which includes patching, certificate renewals. Manage access to Kubernetes (TKE) clusters and ensure appropriate permissions and access controls are in place for team members and services. Create and update Kubernetes Configuration Maps and Secrets as required by applications, ensure sensitive data like credentials are securely stored and managed within the clusters. Work with assigned application support, development, and testing teams as an evangelist for AppDynamics tools to perform basic training and provide information for them to create alerts for their specific application.
Skill requirements:
Experience (1): Experience using tools including AppDynamics and Splunk for application performance monitoring. Experience (2): Experience using Linux and Windows to make sure application services are working as expected. Experience (3): Experience using Oracle and SQL Server to verify application data. Experience (4): Experience using Elastic search and Kibana to make sure indexes are updated with latest data and information from source. Experience (5): Experience using Gitlab to make updates to JSON files. Experience (6): Experience using Kubernetes (TKE) to create and update APIGEE proxies.
Experience and education requirements:
PRIMARY REQUIREMENTS: Master's degree in Telecommunications Systems Management, Computer Science, or related field, and one year of relevant work experience. ALTERNATIVE REQUIREMENTS: Bachelor's degree in Telecommunications Systems Management, Computer Science, or related field, and three years of relevant work experience.
Telecommuting is permitted, but applicant must work from the worksite location at least 3-4 days per week. No additional national or international travel is anticipated. Additional:
Location: Overland Park, KS This position is eligible for the employee referral program. At least 18 years of age Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No How to apply:
OTHER: Work hours: 40 hours/week. Salary: $122,470 to $127,470/year. Candidate's pay will be based on various factors, such as work location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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T-MOBILE USA, Inc.
life insurance, vision insurance, flexible benefit account, paid time off, paid holidays, tuition assistance, 401(k)
Sep 10, 2025