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At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Manager, Quality Assurance Compliance supporting the U.S. MTO Warehouse Team in Fort Worth, TX, a typical day will include:
Lead a team managing Quality Systems, Complaints, and Supplier Quality Management processes to ensure compliance with cGMP, Health Authority, and ISO standards. Facilitate the implementation of the Quality Strategy and support governance processes. Identify opportunities for improved process efficiencies and implement changes. Advise on policy, conduct training sessions, and manage quality systems to ensure regulatory compliance. Make operational decisions for your team, requiring leadership, time management, communication, and team coordination. Ensure all associates adhere to Good Practice regulations by following Standard Operating Procedures, maintaining accurate documentation, and completing required training. Encourage associates to meet individual job requirements and contribute to overall organizational compliance, upholding regulatory requirements and committing to continuous improvement in operations. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations. Provides exemplary leadership through higher-level involvement in daily department operations, participating in and being a leader of larger, cross-functional complex projects, and able to work with higher management in the deployment of corporate decisions, which can require an expanded level of authority. Create a positive work environment that enables all associates to perform at their best. Ensure the organization has appropriate succession and associate development plans. Ensure the organization is staffed with well-qualified, trained, and forward-focused individuals. Leads and develops best-in-class quality practices for Distribution Centers to ensure consistency in approach and support of controls for auditable processes. Leads the best practices assessment, definition, and deployment within Alcon as guided by Alcon Financial Controls Matrix (AFCM). Provides oversight of the Business Continuity Plan (BCP) including regular maintenance and testing. Promotes quality achievement and performance improvement throughout the organization. Oversee and analyze data trending, and productivity improvement projects, and provide critical business insights. Monitor and trend training to ensure compliance and achievement of KPI targets. Develop work instructions, maintain and update procedures, and create training programs. Enhance ways of working to ensure compliance and effective training across multiple sites. Oversee the review/approval of Validation and engineering documentation and change control processes. Manage and trend the customer complaint handling and reporting activities. Acts as primary point of contact for all internal and external audits or audit-related activities, including cross-functional communication required to resolve corrective or preventive actions. Coordinates all required documentation and interviews between auditors and internal personnel as necessary. Support inventory requirements by ensuring that staff members adhere to standard lead times for the completion of all lot disposition activities. Ensure compliance with Health, Safety, and Environmental standards, maintaining audit readiness at all facilities. Provide a safe working environment for associates, contractors, and visitors. Monitor, review, and enhance corrective and preventive maintenance plans for equipment. Direct and monitor business activities to ensure alignment with the business plan. Supports the implementation and development of Distribution Operations Strategic initiatives.
WHAT YOU'LL BRING TO ALCON:
Bachelor's Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+1 yr) The ability to fluently read, write, understand and communicate in English 5 Years of Relevant Experience 3 Years of Demonstrated Leadership Location: Onsite Travel: 5% Relocation: No Sponsorship Assistance: No
HOW YOU CAN THRIVE:
Collaborate with teammates to share standard processes and findings as work evolves See your career like never before with focused growth and development opportunities Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides a robust benefits package including health, life, retirement, flexible time off and much more.
Alcon Careers See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.comand let us know the nature of your request and your contact information.
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Alcon
flex time
Sep 09, 2025