Manager, Environmental Services Operations

This position carries all shift responsibility for the cleanliness and appearance of all facilities of the Main Campus in Urbana. Directly accountable for the Environmental Services (EVS) staff and cleanliness of the entire Carle Foundation Hospital campus. Technical expertise includes a solid background in, and current resources for, cleaning chemicals and solvents as well as floor care machinery. Viewed as an expert in technical aspects by medical providers, patient care staff and facilities. Contributes at hospital and organizational level when infection prevention management EVS issues are discussed. Closely leads assigned EVS staff utilizing best practices in leadership and support of Carle values and behavior standards. Actively contributes to policies, procedures, objectives, and work standards for environmental services (EVS).

Certifications:

• N/A

Education:

• Bachelor's Degree: Related Field or
• Experience In Lieu of Education: (1-3 years)
  • Leadership in the Hospitality Industry

Work Experience:

• Hospitality: (1-3 years)

Specialized Knowledge and Skill:

• Hospital Acquired Conditions including but not limited to C-Diff and MRSA.
• Experience with non-professional staff
• Knowledge of generational poverty, low literacy and economic barriers.
• Pre- and peri-operative cleaning standards in both acute and ambulatory settings.
• Working knowledge of floor care equipment and repair.
• Budgeting, accounting, knowledge of regulatory agencies both state and national, team building skills

• Responsible for all personnel related duties that include interviewing, disciplinary actions, payroll reporting, scheduling paid leave, weekly rounding and enforcing required rules and regulations.
• Monitors employee performance
• Ensures timely communications for the purpose of goal setting, performance evaluations, wage increases and continued personnel actions.
• Contributes budget recommendations
• Monitors budget activities for assigned areas.

• Teaches for Job Readiness and Learning Program as requested.
• Ensures smooth operation of all departmental functions according to approved policies and in accordance with all state and federal law, standards of professional practice, and applicable accreditation standards.
• Maintains product and service quality standards by conducting an ongoing evaluation and investigating complaints.
• Keeps current on bacterial and viral infections and is quick to update chemical tactics for these infections.
• Responsible for chemical selection and usage.

• Assists in Safety training for all employees.
• Responsible for ALL safety processes and data management for EVS.
• Assists in training for all employees.
• Manages operations of all shifts
• Ensures standards of quality and service are provided in accordance with organizational goals and priorities.

• Manages all cleaning, sanitizing, linen, laundry, floor care and waste removal functions as assigned.
• Responsible for customer relations activities including evaluations, rounding, product needs, and satisfaction interviews.
• Will work all shifts as needed to ensure proper staff coverage, compliance with cleaning standards, and build relationship with fellow EVS leaders and front-line staff.
• Actively participates in the facility team's efforts to improve the overall condition, appearance, and service of the facility.
• Proactively builds and maintains relationships with other support services leaders.

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.