Manager, Retail Sales, Mobile

Are you good at relationship building? Are you goal-driven and able to proactively identify opportunities for improvement? If you're interested in a dynamic career with an industry leader, then you might be a great fit for our Direct Retail Sales Manager role with Spectrum retail partners.

Our Retail Store team powers more than 650 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet, TV, mobile and voice. Through innovative products and service reliability, we ensure that the customers who visit our stores keep connected to who and what matters most.

BE PART OF THE CONNECTION

As a Direct Retail SalesManager you will be responsible for managing relationships in support of our Retail Partners Sales Channel. In this role, you'll build a high performing team through recruitment, retention, and training. You will develop sales plans to meet or exceed retail growth by implementing plans for selling Spectrum products and services through indirect distribution channels (retailer/dealer/agent).

WHAT OUR DIRECT RETAIL SALES MANAGERS ENJOY MOST

• Coach, develop and motivate Retail Account Representatives to achieve both individual and team objectives.
• Implement retail sales channel strategies to grow market awareness for the Spectrum brand, including development of new retail customers.
• Communicate overall plans to Divisional Sales Director; monitor, evaluate results and provide detailed status updates.
• Develop and manage relationships with Spectrum Authorized Retailers and Partners to grow effectiveness of retail channel by continuously monitoring trends, opportunities, issues and performing in-depth needs assessments.
• Provide input on training content and process based on communication with retail partners, industry best practices or recommended process improvements.
• Provide guidance, monitor, and manage the enforcement of all Company policies.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Education: Bachelor's Degree or equivalent work experience
• Experience: Sales management experience (5+ years), project management (3+ years), telecommunications industry experience (3+ years); Knowledge of employment laws and procedures
• Abilities: Read, write, speak and understand English
• Travel: Ability to travel to multiple locations up to 70% of the time, Valid driver's license and ability to meet Company's motor vehicle requirements

Preferred Skills/Abilities and Knowledge

• Extensive knowledge of telecommunications products and services, knowledge of sales strategies in a retail environment, knowledge of all functions and related tasks in the area of retail sales environments.
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