Administrative Clerk - Ancillary Services Division

Posting Date

Application Deadline

Pay Range

Job Type

Department

About the Position

The Administrative Clerk for the Ancillary Services Division provides superior customer service via the department's main phone lines and reception area serving the public, courts, law enforcement, and other government agencies. The position provides a variety of administrative duties for the division, including those confidential in nature.

About the Maricopa County Sheriff's Office:

Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community? We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel. The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency where we come together as a team to support and provide public safety.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education

• High school diploma or GED.

Experience

• Six (6) months of clerical and/or customer service experience.

OR

Combined education and experience qualifications

• Post-secondary education may substitute for the minimum qualifications on a year-for-year basis.

Other requirements

• In order to be considered for employment with the Maricopa County Sheriff's Office, must possess a valid Arizona driver's license or have the ability to obtain by the time of hire.
• Training that may be provided on-the-job: FEMA NIMS - IS100 and 700; Safety; Payroll; PREA.
• Prior to hiring, the Sheriff's Office requires that all candidates pass a background review.

Our Preferred Candidate has

• Intermediate to advanced level knowledge of grammar, spelling, and punctuation.
• Intermediate to advanced skills using Microsoft 365 and Office applications (e.g., Excel, Word).
• Bilingual in English/Spanish.

Compensation is more than a salary with MCSO:

• Growth and stability since 1871
• Choice of three medical plans - starting as low as $70/month
• Holidays - 10/year + 1 personal day
• Enrollment in Arizona State Retirement System
• Paid sick and parental leaves (birth/adoption)
• 10% discount at KinderCare facilities in the Valley and upcomingMCKids Club to serve County employees and their families exclusively
• MCSO Mentoring program to provide personal and professional growth opportunities for all employees
• Access to free County gyms
• Learn more at Benefits Overview

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Prepares, types, and proofreads routine forms, letters or memorandums; prepares meeting minutes.
• Enters and tracks computer database applications and uses Microsoft 365 and Office Suite applications.
• Maintains accurate tracking system for forms, memorandums, employee evaluations, and other documentation processed by the Ancillary Services Division.
• Performs routine clerical work including filing, billing, verifying and recording information.
• Provides customer service via telephone, email, and in person for the public and other County employees.
• Files and distributes the division's daily correspondence, reports, and incoming/outgoing mail.
• Serves as the front-line contact for greeting and directing employees, visitors, vendors, and the general public.
• Responds to inquiries from MCSO employees and provides information to varied groups and individuals.
• Schedules meetings and reserves conference rooms.
• Compiles and maintains data for statistical reports.
• Maintains good attendance to perform duties as scheduled and/or assigned by the supervisor.
• Performs other duties as assigned.

Working Conditions

Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages.

Work occurs primarily indoors and may involve entering a secured facility where interaction with inmates may occur. Tasks require manual dexterity of hands and body to operate office equipment as well as managing frequent interruptions, time pressures, and high work volumes. Job includes team-oriented activities and interaction with all levels of County management and personnel as well as the public. Responsibilities require concentration, accuracy, ethical conduct and a professional demeanor.

Work environment

• Indoors
• Rarely outdoors, in temperatures above 90 degrees or below 40 degrees
• Conditions may rarely include stairs or ladders, high noise levels, exposure to contagious diseases

Physical environment

• Sitting, standing, walking
• Driving a vehicle
• Speaking, hearing, seeing, reading
• Distinguishing colors
• Bending/kneeling
• Reaching, twisting
• Crouching, balancing
• Precise dexterity
• Lifting floor to waist fifty (50) lbs.
• Lifting waist to shoulder fifty (50) lbs.
• Lifting shoulder to overhead fifty (50) lbs.
• Carrying fifty (50) lbs. for 20 feet
• Pushing pulling 100 lbs. a distance of 4000 feet
  

Social environment

• Interruptions
• Time pressures
• High volume of work
• Handling multiple or complicated tasks
• Accuracy
• Decision making
• Concentration/vigilance
• Teamwork
• Working in close physical proximity with others
• Frequent public contact
• Conditions may rarely include emergencies, traumatic subject matter, dangerous environment, unscheduled tasks, frequently changing tasks, isolation, overtime/rotating shifts
• Some duties require entering secured facilities, where contact with inmates may occur.

Knowledge, Skills, and Abilities

Knowledge of

• Basic to intermediate level grammar, spelling and punctuation.
• Basic to intermediate level skills using Microsoft 365 and Office applications (e.g., Excel, Word).
• Standard office practices and procedures.

Skill in

• Using computer applications including spreadsheets, database, and word processing software.
• Operating standard office equipment.

Ability to

• Interpret and explain rules and regulations.
• Interact professionaly with the general public and vendors and maintain effective working relationships.
• Communicate effectively in English both verbally and in writing.
• Take and/or transcribe oral dictation.

SELECTION PROCEDURE:

The hiring authority will select the successful candidate based on departmental needs.

All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.

Typically, successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!