Driver License Examiner Assistant - Summit Towne Centre

NOTE: This posting will close on SEPTEMBER 14, 2025 or after 30 applications are received, whichever occurs first.

Are you seeking a career transition that enables you to contribute significantly to highway safety? If you possess a strong background in delivering outstanding customer service and have a knack for uncovering information to guide customers toward the right solutions for their inquiries, we have the perfect opportunity for you. The Department of Transportation at the Summit Towne Centre Driver License Center is currently hiring a Driver License Examiner Assistant. Apply now to become part of our committed team dedicated to ensuring public safety.

In this position, you will leverage your exceptional analytical skills to administer standardized knowledge assessments that gauge applicants' comprehension of motor vehicle regulations, driving laws, and relevant traffic control devices. All applicants will undergo a vision screening using a telebinocular instrument to assess visual acuity. Your strong customer service abilities will be essential as you professionally greet clients, verify their identification, and ensure that application forms are complete. It will be your responsibility to accurately input information into the online driver license application system and provide necessary forms and informational brochures tailored to customer needs.

Familiarity with the services offered and the requirements for each, including the criteria for obtaining REAL ID or non-REAL ID products, is essential. You will assist customers with information regarding driver's license or identification card renewals, duplicates, out-of-state transfers, motorcycle licenses, and the acquisition and maintenance of a Commercial Driver's License (CDL), as well as the various restrictions and endorsements associated with commercial licenses.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Overtime and travel as needed
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.