New

Sales Support Representative

TEKsystems
$25.00 - $27.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Waukegan
Sep 07, 2025
What You'll Do Customer Relationship & Communication * Build trusted relationships with customers at all levels. * Proactively manage communications through emails, reports, and direct outreach to ensure smooth order placement. * Maintain accurate customer profiles in our centralized database. * Partner with Finance to resolve billing issues and reduce Days Sales Outstanding (DSO). Order & Demand Management * Monitor and manage customer orders, coordinating with demand planning and supply chain teams to meet delivery expectations. * Support forecasting and inventory tracking to ensure product availability. * Collaborate with Engineering to identify alternative product solutions when needed. Sales Enablement & Performance Monitoring * Assist the sales team in identifying and capturing new business opportunities. * Represent the company at trade shows and industry events. * Track and analyze sales bookings, billings, and backlog to optimize performance. Product & Market Expertise * Stay informed on market trends and competitor activity. * Develop product knowledge in Motion Control, Drives, and Machine Tool systems to provide tailored recommendations. Quoting & Pricing * Prepare accurate quotes using product literature and selection guides. * Coordinate with internal teams for special pricing on custom or high-volume orders. Process Improvement * Identify and implement process enhancements. * Help develop and update work instructions to improve operational efficiency. What You Bring Must-Haves * 2+ years of experience in sales support or account management within the manufacturing industry. * Proven ability to work cross-functionally and with international customers. * Familiarity with SAP or similar ERP systems. Nice-to-Haves * Knowledge of harmonized codes and international shipping requirements (training available). * Japanese language skills are a plus for collaboration with our Yaskawa Japan team. Skills That Set You Apart * Account Management * Customer Service * ERP Systems (SAP preferred) * International Shipping & Documentation * Data Entry & Reporting Pay and Benefits The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waukegan,IL. Application Deadline This position is anticipated to close on Sep 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.