General Manager

Working as a General Manager, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.

Being part of the Company Management team is about making a difference. If you are passionate about providing the best possible service to residents and customers then we want you to join our team and make a difference today! As a General Manager, you will be directly responsible for the overall operation and cost-effective management of multiple dining service departments in more than one facility in a given geography. Ensures team achievement of financial goals and targets.

Key Responsibilities:

Is well versed in all aspects of foodservice management, with a proven track record of success
Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client
Manages all financials including planning, budget development and analysis, and financial reporting
Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
Conducts management meetings
Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations
Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
Hires, trains and orientates new management associates

Preferred Qualifications:

Must be willing to relocate and travel if necessary

B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred
Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training
Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
P&L accountability and contract-managed service experience is desirable
Multi-unit management experience preferred
Experience with cash retail operations
Retail marketing experience is highly desirable
Supervisory, leadership, management and coaching skills
Good communication skills both written and verbal
Ability to communicate on various levels to include management, customer and associate levels
Knowledge of financial, budgetary, accounting and computational practices
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
Certified Dietary Manager (CDM) certification highly desirable