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Manager, Dual Eligible Product Design and Strategy

Mass General Brigham Health Plan
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Sep 04, 2025
This is a hybrid role that will require an onsite presence at the office 1x/month.
Responsible for leading the strategic planning process, identifying and executing key initiatives to drive growth, improve member satisfaction, and increase market share. Collaborates with cross-functional teams, including product managers, actuaries, marketing, and operations, to ensure the successful implementation of product strategies aligned with the organization's goals and regulatory requirements.
Essential Functions
-Develop and execute strategic plans for Medicare SNP and dual-eligible product development, ensuring alignment with corporate objectives, market trends, and regulatory guidelines.
-Conduct comprehensive market research, competitive analysis, and customer insights to identify opportunities and trends that inform product development strategies.
-Create and manage a product roadmap for Medicare dual-eligible products, outlining the prioritization, timing, and sequencing of product initiatives based on market demands and business objectives.
-Lead the end-to-end product development process, from concept ideation to launch, working closely with cross-functional teams to define product features, benefits, pricing, and positioning.
-Monitor and analyze competitor offerings, market dynamics, and regulatory changes to identify areas for product differentiation and competitive advantage.
-Provide guidance, mentorship, and leadership to a team of product managers, analysts, and specialists, fostering a culture of innovation, collaboration, and continuous improvement.

Education

  • Bachelor's Degree required

Experience

  • At least 3-5 years of Product Development Experience required
  • Duals experience highly preferred
  • At least 1-2 years of Supervisory/Management Experience preferred

Knowledge, Skills, and Abilities

  • In-depth understanding of the Medicare, DSNPs, and MassHealth programs and the healthcare industry, including the regulatory environment, reimbursement mechanisms, and emerging trends.
  • Experience in managing the end-to-end product development lifecycle, including market research, ideation, concept development, prototyping, testing, and launch.
  • Familiarity with the regulations and compliance requirements specific to Medicare products, such as Medicare Advantage (MA) plans and DSNPs, Prescription Drug Plans (PDPs), Medicare supplemental products, and MassHealth services.
  • Ability to conduct market analysis, competitive research, and customer needs assessment to identify gaps and opportunities for new Medicare and DSNP products or enhancements.
  • Strong strategic thinking skills to define product vision, set goals, prioritize initiatives, and make informed decisions based on data-driven insights and market trends.


Working Conditions

  • This is a hybrid role that will require an onsite presence at the office 1x/month.


Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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