Box Office Manager (Administrative Assistant IV)

Reston Community Center, an agency of Fairfax County Government in Virginia, is seeking to fill one Box Office Manager, full-time merit position (S17) to start by the end of October. Successful applicant will be trained in one or more theatre ticketing software systems and have experience in the field. RCC presents a professional touring artist series, hosts several community-based arts organizations, and offers the community a year-round calendar of special events.

Position supervises all ticketing operations for the Reston Community Center Box Office. This position establishes general procedures for security and monitoring of ticket sales, provides personnel supervision of box office and house management staff and provides public information support related to tickets events and general RCC programs and services.

Position requires and excellent communication stills, strong cash handling and reconciliation knowledge and abilities and ability to manage public safety and comfort.

Schedule: Position works evening and many weekends.

This position performs in the assigned functional areas of general administrative support and office administration.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Knowledge and understanding of the programs or activities of the unit served, as well as of the county and departmental administrative guides;
Position may require knowledge of basic principles and methods of a technical or professional field.
Math Skills
Basic math skills.
Word Processing/Typing
Intermediate skills in use of applicable Microsoft Office Word.
PC Skills
Intermediate skills in the use of applicable Microsoft Office Suite software;
Intermediate skills in the use of agency specific software applications.
Communication
Ability to communicate well through written and oral means.
Information Abilities
Ability to gather, integrate, and analyze simple data.
Interpersonal Abilities
Ability to establish and maintain effective working relationships with both external and internal contacts.
Purchasing and Accounting
Ability to perform data entry into Purchasing/Logistics Enterprise Resource Planning systems and/or Financial Enterprise Resource Planning systems in at least five functions.
Personnel and Payroll
Ability to perform complex Human Capital Management Enterprise Resource Planning system functions (e.g., establish a position, create a PCF, determine cost center codes, etc.).
Executive Assistance
Ability to maintain confidentiality and be sensitive to political issues.

MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent to high school graduation and three years of experience providing administrative support in the assigned functional area(s).

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and child protective services check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:

• At least two years of experience or an Associate's degree in theatre, accounting, marketing, business management, and/or finance.
• Two or more years of box office management experience.
• Experience recruiting, training, and supervising staff.
• Experience developing and reconciling cash statements and/or shift reports.
• Customer service experience.
• Crowd control and/or house management experience.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.?

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.

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