Human Services Licensing Representative

Are you passionate about upholding the quality of services provided in personal care homes and assisted living facilities? The Bureau of Human Services Licensing is seeking a driven and dedicated Licensing Representative to conduct inspections and investigations of these residences. This vital position offers significant independence and discretion to determine compliance, based on assigned duties and adherence to relevant statutes, regulations, policies, and procedures. Apply today to make a difference by ensuring the citizens of Pennsylvania are receiving the high-quality level of care that they deserve!

As a Human Services Licensing Representative, your role involves performing inspections to enforce state laws and regulations related to the licensing of personal care homes and assisted living residences. This ensures the health, safety, and well-being of clients in these facilities. Duties include conducting inspections related to complaints and incidents, as well as interviewing residents, staff, family members, and other relevant individuals during the licensing process. You will review technical medical, legal, and programmatic documents. Additionally, you will provide technical assistance and guidance to operators and staff of personal care homes and assisted living residences to help them comply with state laws and regulations. You will also travel, as necessary, throughout the Southeast Region (including Bucks, Chester, Delaware, Montgomery, and Philadelphia counties) to conduct licensing inspections.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
• This position requires frequent travel throughout the Southeast Region.

• This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must reside in or be willing to relocate to the Southeast Region (which includes Bucks, Chester, Delaware, Montgomery and Philadelphia counties) by the time of hire.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.