New

MECHANIC TECHNICIAN ADVISOR

Carter Machinery Company, Inc
vision insurance, paid time off, tuition reimbursement, 401(k)
United States, Maryland, Elkridge
Aug 18, 2025
We are currently offering a $1,500 sign-on bonus for Mechanic Technician Advisor new hires, payable after 90 days of employment. Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Mechanic Technician Advisor in Elkridge, Maryland. The Mechanic Technician Advisor is responsible for completing service assignments and providing technical assistance to other technicians in a positive and efficient manner, while promoting the highest level of quality, safety, customer satisfaction and teamwork within the department. Seeking candidates with a minimum of five years' experience with heavy construction equipment; High school diploma or GED required. Requirements for the Mechanic Technician Advisor position include: Must have good troubleshooting skills. Must be able to occasionally operate heavy machinery. Excellent customer relations skills. Must be a strong communicator with excellent verbal and communication skills. Must be able to lead and motivate employees. Must be able to establish and maintain effective working relationships and manage time effectively. Self-starter able to work with limited supervision. Must be able to perform under stress and/or in emergencies. Strong mechanical aptitude and expert level troubleshooting skills; able to accurately diagnose and repair equipment. Proficient in the use of a computer, Microsoft Office products and service software required in position; able to complete service reports and provide pertinent details for work orders. Strong written and verbal communication skills; able to write service reports that accurately document diagnosis and repairs performed. Must prepare required documentation including work orders, parts lists, and time cards in an accurate and timely manner. Must be able to work shifts as needed, including days, nights, and/or weekends to meet customer needs. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Mechanic Technician Advisor job, including regularly being required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to sit. The employee must regularly lift and /or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Starting Compensation Range: $36.86 - $45.54 per hour Actual base pay may vary based on factors such as experience, skills, qualifications, education, geographic location, and other business needs. In addition to base pay, total compensation may include participation in performance-based incentive programs, such as discretionary or non-discretionary plans. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Opportunities for overtime Shift differential (if applicable) Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace. Special rules and restrictions may apply to sign-on bonus eligibility for rehires. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Qualifications* Behaviors Thought Provoking: Capable of making others think deeply on a subject Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Innovative: Consistently introduces new ideas and demonstrates original thinking Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Self-Starter: Inspired to perform without outside help Goal Completion: Inspired to perform well by the completion of tasks Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization