HR Services Preboarding Specialist

About the Role:

We're looking for an enthusiastic and detail-orientedHR4U Preboarding Specialistto help create a smooth and welcoming onboarding experience for new hires. As the first point of contact in a new employee's journey, you'll serve as a trusted guide-answering questions, helping them access key systems, and ensuring they're set up for success before their first day.

This role is ideal for someone who enjoys interacting with people, is comfortable using HR systems, and takes pride in delivering high-quality service. You'll work both independently and as part of a collaborative team focused on creating a positive first impression and supporting compliance and HR excellence.

What You'll Do:

• Facilitate pre-hire welcome calls with new hires to explain onboarding steps and expectations.

• Process I-9 documentation inWorkday, ensuring compliance with all requirements.

• Assist new hires with accessingWorkday,Workjam, andUKG, including login support and troubleshooting.

• Review and explain training requirements, including a suggested timeline for completion.

• Respond to new hire inquiries through a case management system, documenting and escalating issues as needed using appropriate processes.

• Research and resolve onboarding-related issues in a timely and professional manner.

• Handle multiple onboarding tasks simultaneously, prioritizing according to urgency.

• Work independently on routine responsibilities while supporting broader HR team goals.

• Actively contribute to improving HR services, processes, and procedures to enhance employee satisfaction and performance.

• Maintain compliance across all assigned HR shared service processes.

• Navigate and utilize HR systems, including the Employee Portal, Self Service tools, Knowledge Base, and Case Management platform.

• Meet service level agreements for task completion and support response times.

What We're Looking For:

• Minimum of ahigh school diploma; additional education is a plus.

• At least1 year of customer service experience, preferably in an HR or support setting.

• Workday experienceis preferred but not required.

• Excellentoral and written communicationskills to effectively assist and support new hires.

• Strongproblem-solvingandcustomer serviceskills.

• Exceptionalorganizational skillsfor tracking, documenting, and managing multiple cases.

• Highattention to detailand commitment to accuracy.

• Ability to workindependentlywhile contributing to team success.

• Proficient inMicrosoft Officeapplications (Outlook, Word, Excel, etc.).

Perks You'll Get:

• Access to Medical, Dental, Vision, Life, and Disability insurance
• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care services
• Community involvement opportunities

Why Join Us?

This is more than just a job-it's your chance to make a difference at one of the most pivotal moments in an employee's experience. As an HR4U Preboarding Specialist, you'll

be part of a dedicated team that values empathy, service, and making every new hire feel welcome and confident as they begin their career journey.

The fine print:

Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled.