New

Customer Strategy & Marketing Intern

Zoro Tools

life insurance, parental leave, paid time off, 401(k)

United States, Illinois, Lake Forest

Aug 16, 2025

Work Location Type:Hybrid

Req Number 322211

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers customers access to more than 14 million products, andMonotaRO.comoffers more than 24 million products. For more information, visitwww.grainger.com.

Compensation:

This position is hourly, and the starting pay rate is $27/hour

Rewards and Benefits:

Medical, dental, vision, and life insurance coverage starts on day one of employment.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, parental leave, and other benefits.
Safety shoes provided (where applicable).

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

JOB SUMMARY

The Customer Strategy & Marketing Internship Program provides hands-on experience in data analysis, customer feedback review, and cross-functional collaboration to improve customer experience and support strategic initiatives. This role involves working with managers and stakeholders to drive improvements and deliver impactful insights across the organization.

JOB FUNCTIONS

Key Responsibilities
*	Provide support to Managers within the internship with activities such as data analysis and report building
*	Review internal & external customer feedback and implement changes for improving customer experience
*	Communicate internally & externally status of work or projects to partners and stakeholders are varying levels of the organization
*	Work with peers and various business partners supporting overall team initiatives
*	Participate in improvement opportunities and provide constructive feedback

JOB DESCRIPTION DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

QUALIFICATIONS

Education
Education Level	Education Details
Bachelor's Degree or equivalent experience	or currently enrolled in college or university

Work Experience
Experience	Experience Details
1+ years	or equivalent experience

Knowledge, Skills and Abilities
KSAs
Experience in collecting and analyzing data
Experience presenting insights and providing recommendations to leadership
Experience working collaboratively in a matrixed environment
Experience setting priorities and completing assignments on time

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.