New

HR Supervisor, Employee Engagement & Relations

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
United States, Arizona, Phoenix
Aug 16, 2025
HR Supervisor, Employee Engagement & Relations Job ID: 321740 Location: South Mountain Comm College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $68,850.00 - $89,505.00/annually, DOE Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement South Mountain Community College (SMCC) reflects the diversity of the surrounding community, a rich mix of rural, urban, and suburban neighborhoods. Many of our students arrive from Phoenix, Laveen, Tempe, Guadalupe, and the surrounding area to attend classes at the main campus or our offsite facility in Guadalupe; we also offer evening courses in Laveen at Betty Fairfax High School. Of the approximately 5,000 students enrolled at SMCC nearly 70 percent were first-generation college students and 48 percent intended to transfer to a university to further their education. And, with more than 80 percent of these students identifying as a minority, SMCC has been federally designated as a Minority Serving and Hispanic Serving Institution. Our small, personalized classes are offered days, evenings, and online, led by an engaged and accomplished faculty. Career and academic counseling are also available. SMCC is also a Strengths-Based Institution, helping you determine your strengths and then strategize with you to maximize those strengths in your academic and career choices. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Mobile On-Site Mammography Screenings Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Join Our Team and Shape the Employee Experience at SMCC South Mountain Community College (SMCC) is seeking a collaborative, dynamic Human Resources Supervisor to lead employee relations, engagement, compliance, and training efforts while supporting recruitment operations. This position plays a key role in cultivating a positive, inclusive workplace culture and enhancing the employee experience across campus. As a strategic partner to the HR Director, you'll provide supervision to HR staff, lead complex employee relations cases, develop engagement programs, and ensure HR practices align with institutional goals. If you have a passion for fostering workplace belonging, guiding managers through complex situations, and using data to inform decisions, this role offers an opportunity to make a lasting impact on our campus community. Essential Functions Supervision and Team Leadership (25%) Supervises day-to-day operations of the HR department, including recruitment, onboarding, orientation, HRIS processing, and customer service. Provide performance coaching, mentorship, and training; ensure team operations align with HR and institutional goals. Monitor workload distribution, enforce quality standards, and resolve escalated issues. Establishes goals and metrics aligned with college priorities; ensures quality, consistency, and timeliness in service delivery. Employee Relations and Compliance (25%) Oversee and investigate employee concerns, grievances, and conflicts, ensuring fair and consistent application of policy. Provide consultation to leadership on progressive discipline, performance management, and corrective actions. Ensure adherence to federal, state, and employment law, and MCCCD Policy; support complex investigations and compliance documentation. Coordinates with District HR, legal, and compliance offices to manage sensitive employee issues with discretion and professionalism. Employee Engagement and Retention (20%) Design and lead employee engagement efforts, using data and feedback to develop recognition programs at the campus level. Analyze feedback from surveys and exit interviews to identify areas for cultural or operational improvement. Collaborate with leadership and employee groups and committees to advance belonging, morale, and employee connection. Facilitates exit interviews and develops strategies to support employee retention. Training and Development (10%) Identify training needs for employees and supervisors; develop and deliver workshops focused on recruitment & selection, conflict resolution, communication, and policy application. Evaluate training effectiveness and propose improvements. Provides guidance and interpretation of faculty and staff policy and procedures to managers and staff. Recruitment and Workforce Planning (10%) Leads and supports full-cycle recruitment efforts in partnership with HR staff, ensuring fair, compliant, and consistent hiring practices that align with institutional workforce needs. Participate in strategic workforce planning and serve as a resource on complex hiring cases. HR Data Analysis and Reporting (10%) Oversee accurate and timely data entry in HR systems; track and analyze key HR metrics such as turnover, engagement, and compliance trends. Analyzes reports and dashboards to support planning, compliance audits, and decision-making. Minimum Qualifications Bachelor's degree in Human Resources, Business, Psychology, Sociology, or directly related field from a regionally accredited institution, and four (4) years of professional-level HR experience, including two (2) years in a senior or lead role OR Associate's degree from a regionally accredited institution and six (6) years of professional-level HR experience, including two (2) years in a senior or lead role. OR High School Diploma/GED from a regionally accredited institution and eight (8) years of professional-level HR experience, including two (2) years in a senior or lead role. Desired Qualifications Supervisory experience in HR within higher education or public sector. Proven expertise in employee relations, engagement, compliance, and training Demonstrated ability to interpret policy, manage conflict and support workplace inclusion Experience with HRIS and applicant tracking systems (e.g., HCM) Knowledge of workforce planning and talent strategy How to Apply Applicants are required to submit a cover letter and resume clearly showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled, with the first review of applications occurring on Thursday, September 4, 2025 EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321740&PostingSeq=1 jeid-ca352c75da81be429764d8d7dab9a226