Solutions Consultant

Tyler Technologies is looking for a Solution Consultant capable of effectively demonstrating Tyler's solutions to prospective clients. The principal duties include delivering technical presentations and product demonstrations to prospective customers, creating and maintaining sales demo environments, and coordinating with both Sales and Product teams. The role is crucial as it involves making an impactful first impression on prospective clients.

Location

Overland Park, Kansas | Herndon, Virginia

Travel

25-50%

Responsibilities

• Technical Presentations: Deliver detailed technical presentations and product demonstrations to prospective customers, highlighting key features, benefits, and value propositions.
• Sales Demo environment: Create and maintain an external-facing transaction environment to be used to demonstrate Regulatory solutions. Create demo guides and scripts to enable sales team members. Create and maintain a library of different license types and regulatory solutions.
• Coordinate with Sales team: Collaborate closely with the sales team to understand customer needs and provide technical expertise that supports sales strategies.
• Liaise with Product team: Act as a conduit between the sales team and the product team, conveying customer feedback, market trends, and technical requirements to influence product development.
• Deep product understanding: Maintain a thorough understanding of the product's features, functionalities, and technical architecture to provide accurate pre-sales support.
• Technical advisory: Serve as a trusted technical advisor to customers, providing insights and recommendations on how the product can address their specific needs and challenges.
• Perform other duties as assigned.
• The Solutions Consultant must be able to:
  • Clearly and accurately demonstrate Tyler's solutions to prospective clients.
  • Communicate clearly.
  • Show professionalism when dealing with all aspects of internal and external relationships.
  • 30% - 70% travel.

Qualifications

• Bachelor's degree preferred.
• Thorough knowledge and understanding of Tyler solutions essential.
• Previous sales experience in the software industry a plus.
• Previous experience demonstrating software solutions a plus.
• Must possess a competitive drive and results-oriented approach.
• Exceptional written and verbal communication skills.
• Excellent presentation skills. Previous public speaking experience a plus.
• Must be a self-starter in addition to a team player.
• Ability to establish and maintain effective working relationships with clients and employees required.

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