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Lead Patient Services Specialist - CP PEDS SURG

Providence Health & Services
life insurance, parental leave, 401(k)
United States, Oregon, Portland
Aug 14, 2025

Description

The Lead Patient Relations Representative (PRR) oversees the day-to-day activities of the PRR while functioning in that role. The PRR is the first point of contact to patients or visitors in person or by phone.

Providence caregivers are not simply valued - they're invaluable. Join our team at Oregon Clinical Programs and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:



  • 1 year of recent experience as Patient Relations Representative (PRR) or equivalent.
  • Experience with electronic medical records and/or computerized billing systems.


Preferred Qualifications:



  • Coursework/Training: Some college.
  • Provider Basic Life Support (BLS) - American Heart Association upon hire.
  • Experience leading others.


Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

Requsition ID: 372973

Company: Providence Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 5013 PMG CP PEDS SURG

Address: OR Portland 9135 SW Barnes Rd

Work Location: Providence St Vincent East Pavilion-Medical Off Bldg 5

Workplace Type: On-site

Pay Range: $22.44 - $34.33

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.


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