International Credential Evaluation and Operations Coordinator

Position Details
University of Colorado | Denver
Official Title: Academic Services Intermediate Professional
Working Title: International Credential Evaluation and Operations Coordinator
FTE: Full-time
Salary Range: $50,149 - $51,500
Position #00818515- Requisition #37510

About the University of Colorado - Denver

Millions of moments start at CU Denver, a place where innovation, research, and learning meet in the heart of a global city. We're the state's premier public urban research university with more than 100 in-demand, top ranked bachelors, master's, and doctoral degree programs. We partner with diverse learners-at any stage of their life and career-for transformative educational experiences. Across seven schools and colleges in the heart of Downtown Denver and six schools and colleges on the Medical Campus, our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. To learn more about how CU Denver | Anschutz Medical Campus helps learners meet their moment, visit ucdenver.edu and cuanschutz.edu.

Job Description
* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *
The Office of International Affairs (OIA) develops and advances initiatives that support the University of Colorado Denver | Anschutz Medical Campus vision as a leading public university with a global reputation for excellence in learning, research, and creativity, community engagement, and clinical care. OIA partners with the university's schools/colleges and with other university offices to align international student recruitment efforts and services, support academic programs, foster global educational partnerships, facilitate research collaborations and create global learning opportunities.
International Admissions (IA) is the primary unit focused on international student recruitment at undergraduate, graduate, and PhD levels for CU Denver | Anschutz. IA is also the full-serving admissions office for undergraduate applicants and provides application support for graduate applicants at CU Denver | Anschutz.
Under the direct supervision of the International Credential Evaluation Manager, with oversight by the Director of International Enrollment Strategy and Admissions, this position's main responsibility will be facilitating the admission and enrollment of international students at the university. The International Credential Evaluation and Operations Coordinator will perform credential evaluations for international students, verifying authenticity, accuracy, and completeness of credentials with respect to admission decisions for undergraduate and graduate programs. This position will also support application processing and operations across the undergraduate and graduate levels.

International Credential Evaluation and Operations Coordinator
What you will do:
International Credential Evaluation
* Facilitates the evaluation of foreign credentials for undergraduate and graduate admission, including directly performing evaluations.
* Facilitates credential evaluation summaries for reports received from external providers.
* Ensures that any such credential evaluation incorporates verification of institutional or program accreditation, authenticity of documentation, conversion of foreign GPAs, U.S. degree comparability.
* Determines transferability of foreign credits/grades for undergraduate and graduate transfer students. Advises university staff, international students, and prospective students on matters related to course equivalencies and transfer of credit.
* Provides preliminary credential evaluations as needed for prospective students, university staff, the Office of Global Education, and external partners. Develops and maintains standardized procedures and training materials for credential evaluations for transfer credits, vocational study, study abroad, and other special situations.
* Verifies proof of English language proficiency.
Document Verification
* Performs advising appointments for document verification
* Verifies foreign admission documents for current CU Denver students.
* Assists in updating procedures, training materials, and online resources for document verification.
* Assists in updating a physical, digital and online library of document verification tools.
Application Support and Services
* Works within Slate, CU-SIS, and other university systems to facilitate the efficient processing of applications.
* Advises and counsels prospects, applicants, and students on university admissions policies and procedures.
* Performs advising appointments for application support.
* Ensures the accuracy of each application entered and all documents uploaded.
* Provides excellent customer service to prospective and admitted students by assisting with walk-in traffic, answering questions, answering telephone calls and responding to email inquiries.
* Verifies English Language Proficiency.
* Collaborates with the Credential Evaluation Consistency Committee in order to ensure that we are evaluating international credentials consistently.
* Works with various stakeholders within schools, colleges and university administration to provide application support.
* Supports tasks and projects related to yield and enrollment reporting.
* This position will be tasked with additional responsibilities relating to application operations and processes.

Additional Responsibilities
* Assists with the admission process for partnership and special programs such as the International College Beijing (ICB) program.
* Assists with consolidating records and constituent staging in CU-SIS
* Assists with evaluating student transcripts to ensure compliance with Colorado Higher Education Admission Requirements (HEAR) and CU Minimum Academic Preparation Standards (MAPS).
* Has an understanding of established standard CU Denver guidelines, rules, Colorado Department of Higher Education (CDHE) Policy and Federal regulations that pertain to admissions criteria and required credentials.
* Researches English language proficiency requirements to assist the Director of International Enrollment Strategy and Admissions with updates to ELP policy when needed.
* Engages in international recruitment activities and serves as an alternate for international recruitment trips when needed.
* Contributes to CU Denver and Strategic Enrollment and Student Success priorities by serving on standing or ad hoc committees, task forces, etc. as appropriate.
* Envisions and executes additional duties and projects with or without specific assignments.

Qualifications you already possess (Minimum Qualifications)
Applicants must meet minimum qualifications at the time of hire.
* A bachelor's degree
* 1 year experience with academic services or student services in a higher education setting
* 1 year experience in a processing role in any field

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

Preferred Qualification to possess (Preferred Qualifications)
* 1 year experience with international credential evaluation
* 1 year professional experience with CRM (preferably Slate), database, and query building
* 2 years experience supporting or engaging with international populations in a professional setting

Knowledge, Skills, and Abilities
* Ability to communicate effectively, both in writing and orally.
* Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
* Demonstrate a commitment to providing outstanding customer service skills.
* 2 years of experience working in Excel

Conditions of Employment
* This position follows a hybrid work structure. This position is required to work from one of OIA's campus locations three days per week and may work from home two days per week. Working from the office is encouraged when working on tasks that require a high degree of collaboration.

Mental, Physical, and/or Environmental Requirements
* The ability to sit for extended periods, stand and walk occasionally, reach with hands and arms, use hands to manipulate a keyboard and mouse, and have good near vision for computer work; often requiring minimal lifting, but may involve bending or reaching to retrieve items from shelves or drawers.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu .

Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.

Compensation and Benefits
The salary range (or hiring range) for this position has been established at $50,149 - $51,500.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position is not eligible for overtime compensation.
Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits: https://www.cu.edu/employee-services/benefits
Total Compensation Calculator: http://www.cu.edu/node/153125

Application Deadline
Applications will be accepted until the position is filled. Preference will be given to complete applications received by August 28th, 2025. Those who do not apply by this date may or may not be considered.

Required Application Materials:
To apply, please visit: http://www.cu.edu/cu-careers and attach:
* A cover letter which specifically addresses the job requirements and outlines qualifications
* A current CV/resume
* List of three references (we will notify you prior to contacting both on and off-list references)

Questions should be directed to Alea Benson-Littlejohn, alea.benson-littlejohn@ucdenver.edu

Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.