Program Manager, Lead - Americas

Systech International, A Dover Company, a trailblazer in safeguarding global supply chains through digital traceability, serialization and compliance. As the first company to introduce the world to product serialization, we're celebrating 40 years of product innovation and setting global standards for a range of industries, including pharmaceuticals, medical devices, nutraceuticals and consumer packaged goods. Today, as a proud part of Dover Corporation, a diversified global manufacturer and solutions provider, we continue to lead the industries we serve by delivering cutting-edge technology that secures brands, combats counterfeiting, and ensure product integrity worldwide.

Based in Downers Grove, IL, Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $8 billion.

We are seeking a Program Manager who will be responsible for managing the successful implementation of a portfolio of projects for key accounts from beginning to end globally. They oversee and support the work of designated Project Managers, in-house Subject Matter Experts and external partners, to ensure projects are completed on time, on budget in accordance with Company Project Management Standards. Ultimately, the Program Manager is accountable for the success of the program whilst ensuring Client engagement and service excellence is at the forefront of what they do.

As the Team Lead for Project Management in the Americas, there is also line management responsibility for a team of Project Managers. This will involve assigning workload for the team, having regular one to ones and supporting their development.

Responsibilities:
* Demonstrate exceptional leadership, organizational and communication skills to all stakeholders.
* Lead the program of work in accordance with Systech's Project Management Standards.
* Be a single point of contact for Client escalations and service-related issues.
* Manage the day-to-day strategic and operational aspects of the program: including but not limited to project delivery, resource / schedule planning, change management, Accounts Receivable, Product Management (new product introductions and obsolescence) and technical standards updates.
* Facilitate quarterly Business Review Meetings (BRM). Work with the Client to agree the meeting agenda, whilst ensuring that subsequent actions are recorded having clear ownership and completion dates.
* Support the Pre-Sales / Commercial Team on new opportunities so that Systech quotations are deliverable, financially viable and realistic verses the scope of work.
* Actively promote and seek out opportunities to sell Systech's product portfolio to the Client.
* Understand the Client's commercial agreement with Systech and ensure this is enacted and adhered to by both parties.
* Support the Project Management Team to ensure accurate and realistic Professional Services revenue forecasts are completed in a timely and considered manner.
* Undertake any other duties, as directed by Global Program and Project Manager commensurate with the level of the role.

Qualifications:
* Program Management experience is required
* People Management experience is required, preferably 3+ years
* Trace and Trace or Pharmaceutical background in process automation and packaging is preferred, but not essential.
* Bachelor's Degree in essential; Engineering, Management or Business.
* 10+ years' experience in delivering complex, multi-disciplinary projects.
* Fluent in English, multi-lingual is advantageous
* Excellent verbal and written communication skills
* Ability to multi-task environment in a collaborative but assertive way.
* Demonstratable consultative approach to Clients and all stakeholders is essential.
* Ability to work under pressure to tight deadlines.
* Microsoft Office 365 applications skills
* Working with designated business systems.
* Occasional travel. Frequency will vary depending on project requirements.

You'll only be the right candidate if you are aligned to our values and culture:

* Is visionary and understands how to execute on the vision
* Be willing to jump in and be "hands on"
* Winning through customers
* High ethical standards, openness and trust
* Expectations for results
* Respect and value people

STATEMENT OF NON-INCLUSIVITY
This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee. The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

Work Arrangement: Full Time, Exempt
Salary Range: 125-150K + bonus

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact Joe Cardinal (jcardinal@dovercorp.com) for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.