Hospice: Clinical Manager - Admissions

Lifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come in - from accounting and health technology to front-line nurses, advanced practice professionals, caregivers and everything in between, we are all invested entrepreneurs focused on helping people age magnificently.

Our Lifespark culture has created not only an award-winning workplace - earning Star Tribune Top Workplace 11 times, Minneapolis Business Journal Best Places to Work three times, and Top USA #1 in Healthcare - but a place where you have the room to be creative, make a difference, and have a purposeful, direct impact on how people age. Lifespark's full continuum of services offers a breadth of roles with the support to grow your career. To see the experience we are creating, watch our award-winning video Going South - this is the experience you will help create at Lifespark! Changing the age-old story starts with you - let's get you hired.

Position: Clinical Manager - Admissions for Hospice

RN Salary: $105,000 - $115,000 annually, depending on experience

Service Area: Twin Cities Metro area. Plus, mileage reimbursement of .70 cents per mile.

Schedule: Full - Time / Monday - Friday, 8:00am-5:00pm (weekend and holiday rotations, no on-call)

Lifespark Benefits Include:

• Annual Reviews/Raises
• Paid Time Off - Vacation Time
• Medical, Dental, Vision benefits for Full Time Hires
• Short-Term Disability & Long-Term Disability Insurance
• Life Insurances
• 401k + Company Match
• Referral bonuses
• Career path to other positions within our growing company!

The Clinical Manager - Admissions is primarily responsible for the day-to-day supervision and leadership of the hospice admissions and visit/float nursing teams. This leader ensures timely, efficient, and compassionate starts of care, and serves as the primary liaison between clinical admissions and marketing, intake, and other referral sources. The Clinical Manager - Admissions plays a critical role in driving conversion rates, enhancing speed to care, and ensuring an exceptional first-touch hospice experience. This role also leads recruiting, onboarding, and training efforts for the admissions team and supports organizational growth through high-performing service delivery.

Position Functions & Responsibilities

• Coordinates and oversees all clinical personnel involved in admissions and visit/float nurse functions.
• Drives speed to care, ensuring patients are admitted timely and according to regulatory and company standards.
• Collaborates closely with marketing and intake teams to enhance referral-to-admission conversion rates.
• Manages performance and schedules of admissions nurses and float nurses to maximize efficiency and clinical coverage.
• Provides mentorship, guidance, and clinical oversight to new and current team members.
• Assures compliance with local, state, and federal regulations, as well as Lifespark Hospice policies and standards.
• Oversees onboarding, training, and continued development of new team members assigned to the admissions and visit nurse team.
• Maintains strong communication and alignment with other clinical leaders to ensure smooth transitions of care post-admission.
• Responsible for documentation compliance and accuracy related to start-of-care and initial assessments.
• Reviews operational and performance indicators such as referral timeliness, admission rates, and missed opportunity trends.
• Participates in and supports organizational efforts related to performance improvement, compliance audits, and quality initiatives.
• Develops and evaluates orientation programs, education, and competency for admission-related roles.
• Participates in hiring, evaluating, coaching, and retaining top-performing admissions and visit staff.
• Ensures accurate, timely, and clinically appropriate communication and documentation related to the start-of-care process.
• Manages operational readiness of supplies, tools, and equipment required for start-of-care visits.
• Supports leadership and field teams in achieving strategic growth targets by fostering referral relationships and client satisfaction.
• Assumes Manager on Duty (MOD) responsibilities and escalates clinical and operational concerns as appropriate.

Qualifications:

• Degree in Nursing from an accredited program; BSN preferred.
• Current RN licensure in the state of Minnesota.
• Minimum of five (5) years of experience in hospice or palliative care.
• Minimum of two (2) years in a leadership or supervisory role.
• Experience in admissions or intake operations strongly preferred.
• Proven track record in improving speed to care and conversion rates.
• Experience with staff education, training, and performance development.
• Ability to collaborate across departments and manage cross-functional workflows.

Knowledge, Skills and Abilities

• Outstanding clinical judgment and decision-making.
• Strong verbal and written communication skills.
• Strategic and analytical thinker with operational savvy.
• Proficient in Microsoft Office, EMR platforms (e.g., HCHB), and mobile technology.
• Demonstrated ability to mentor, lead, and coach others.
• Exceptional time management and prioritization.
• Goal-oriented with an emphasis on results and accountability.
• Customer service mindset and strong relationship-building skills.
• Ability to lead through change and thrive in a fast-paced environment.
• Demonstrates creativity in solving problems and removing barriers to care.
• High emotional intelligence, compassion, and empathy for patients and staff.

Contact Lifespark Now!

Donna Vang, Talent Acquisition Specialist
Email: dvang@lifespark.com
Phone: 952-955-7862
Book a time to Chat: Lifespark - Donna (office365.com)

It has been and will continue to be our policy to provide equal employment opportunities to all employees and applicants without regard to age, race, creed, color, disability, marital status, sex, gender identity, national origin, ancestry, sexual orientation, arrest record, conviction record, military service, use or nonuse of lawful products off the Employer's premises during nonworking hours, or declining to attend a meeting or to participate in any communication about religious matters or political matters, or any other status protected by federal, state, or local law.