Hospice Clinical Manager-Excellence

Lifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come in - from accounting and health technology to front-line nurses, advanced practice professionals, caregivers and everything in between, we are all invested entrepreneurs focused on helping people age magnificently.

Our Lifespark culture has created not only an award-winning workplace - earning Star Tribune Top Workplace 11 times, Minneapolis Business Journal Best Places to Work three times, and Top USA #1 in Healthcare - but a place where you have the room to be creative, make a difference, and have a purposeful, direct impact on how people age. Lifespark's full continuum of services offers a breadth of roles with the support to grow your career. To see the experience we are creating, watch our award-winning video Going South - this is the experience you will help create at Lifespark! Changing the age-old story starts with you - let's get you hired.

Position: Clinical Manager-Excellence for Hospice

Salary: $100,000 - $110,000 annually, depending on experience

Schedule Monday - Friday 8:00am - 5:00pm

Service Area: Lifespark Corporate Office, St. Louis Park 55416

Schedule: Full Time 1.0 FTE, Monday through Friday 8am-5pm - (rotation: weekends, holidays and on-call with Admins)

Lifespark Benefits Include:

• Annual Reviews/Raises{Shift differentials if applicable}
• Paid Time Off - Vacation Time
• Mileage reimbursement
• Medical, Dental, Vision benefits for Full Time Hires
• Short-Term Disability & Long-Term Disability Insurance
• Life Insurances
• 401k + Company Match for full-time and part-time employees
• Referral bonuses
• Career path to other positions within our growing company!

The Clinical Manager - Excellence is responsible for driving quality outcomes, training and development, and performance excellence across the hospice team. This role oversees the Team Leaders and After-Hours team and serves as the primary clinical lead for all initiatives related to our hospice star ratings, quality improvement, clinical education, and onboarding. With a sharp focus on mentoring, compliance, consistency, and innovation, this leader ensures that Lifespark Hospice not only meets but exceeds industry standards. The Clinical Manager - Excellence will be accountable for developing and facilitating training programs, leading in-services, and maintaining an environment of continuous learning and professional growth.

Position Functions & Responsibilities:

• Provides clinical leadership and oversight to Team Leaders and After-Hours team members.
• Drives performance improvement initiatives aimed at increasing quality outcomes and star ratings.
• Leads education and training programs, including onboarding for new hires and ongoing professional development.
• Audits clinical documentation for accuracy, compliance, and quality standards; provides feedback and coaching based on audit results.
• Develops and facilitates in-services and staff education sessions across all disciplines.
• Serves as a mentor and resource for clinical staff, supporting evidence-based practice and hospice best practices.
• Designs and implements structured orientation programs and individualized learning plans.
• Collaborates with the interdisciplinary team, intake, and leadership to promote clinical excellence and service delivery.
• Monitors and interprets quality metrics, satisfaction surveys, and other performance indicators to guide quality improvement.
• Participates in QAPI meetings and leads action plans aligned with regulatory standards and agency benchmarks.
• Collaborates with leadership to identify training gaps, address clinical deficiencies, and develop professional growth pathways.
• Participates in and supports compliance audits, survey preparedness, and mock surveys.
• Supports and reinforces a culture of accountability, professionalism, and clinical integrity.
• Provides coverage and leadership support during MOD rotations or other operational needs.

Qualifications:

• Registered Nurse (RN) licensed in the state of Minnesota.
• Bachelor's Degree in Nursing preferred.
• Certified Hospice and Palliative Nurse (CHPN) strongly preferred.
• Minimum of five (5) years of hospice nursing experience required.
• Minimum of two (2) years of experience in education, training, or clinical leadership roles.
• Demonstrated expertise in quality improvement, staff development, and regulatory compliance.

Contact Lifespark Now!

Donna Vang, Talent Acquisition Specialist
Email: dvang@lifespark.com
Phone: 952-955-7862
Book a time to Chat: Lifespark - Donna (office365.com)Contact Lifespark Now!

It has been and will continue to be our policy to provide equal employment opportunities to all employees and applicants without regard to age, race, creed, color, disability, marital status, sex, gender identity, national origin, ancestry, sexual orientation, arrest record, conviction record, military service, use or nonuse of lawful products off the Employer's premises during nonworking hours, or declining to attend a meeting or to participate in any communication about religious matters or political matters, or any other status protected by federal, state, or local law.