Clinic Coordinator (LPN)

Lifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come in - from accounting and health technology to front-line nurses, advanced practice professionals, caregivers and everything in between, we are all invested entrepreneurs focused on helping people age magnificently.

Our Lifespark culture has created not only an award-winning workplace - earning Star Tribune Top Workplace 11 times, Minneapolis Business Journal Best Places to Work three times, and Top USA #1 in Healthcare - but a place where you have the room to be creative, make a difference, and have a purposeful, direct impact on how people age. Lifespark's full continuum of services offers a breadth of roles with the support to grow your career. To see the experience we are creating, watch our award-winning video Going South - this is the experience you will help create at Lifespark! Changing the age-old story starts with you - let's get you hired.

Position: Clinic Coordinator - LPN for Population Health

Wage Range: $50,000-$60,000 annually, depending on experience

Service Area: Lifespark Corporate Office, St. Louis Park 55416 (this is an in-person position, providing telephone and virtual care to our clients)

Schedule: 1.0 FTE, Monday - Friday 8:00am-5:00pm

Lifespark Benefits Include:

• Annual Reviews/Raises{Shift differentials if applicable}
• Paid Time Off - Vacation Time
• Mileage reimbursement
• Medical, Dental, Vision benefits for Full Time Hires
• Short-Term Disability & Long-Term Disability Insurance
• Life Insurances
• 401k + Company Match for full-time and part-time employees
• Referral bonuses
• Career path to other positions within our growing company!

The Clinic Coordinator-LPN is primarily responsible for day-to-day clinic operations and is the primary central communication and clinical operations contact for the field based primary care health services staff (ie: physicians, Life Managers, nurse practitioners or physician assistants) in the member's place of residence. The Clinic Coordinator-LPN will support clinical staff in the delivery of whole person senior primary care services including primary care management, supporting the LM/NP/MD team, and collaborating to deliver the Lifespark Experience to a geriatric patient population. The Clinic Coordinator-LPN will be traveling to our community client's home for phlebotomy and client needs.

Position Functions & Responsibilities:

• Performs administrative activities including data entry, scheduling, patient registration, insurance verification, and reporting
• Actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes
• Confirms and documents patient demographics and billing information.
• Coordinates all requests for information including, but not limited to, death certificates, O2, orthotics, pharmacy requests, prior authorizations, etc
• Serves as a liaison between clinicians, members, vendors, and other health care professionals
• Responds to inquiries by telephone, email, or fax
• Responsible for validating and updating member's EMR chart, including transcription and entering orders in EMR for provider to sign
• Maintains a strict standard of confidentiality to ensure our client's protected health information (PHI) is secure
• Attends regularly scheduled training sessions and professional development courses as required
• Submit necessary pre or post authorization paperwork to payers
• Provide Phlebotomy to our community clients in their home
• Perform vital signs and assessments for the community clients in their home
• Care Coordination for the community clients
• Keep Lifespark's commitments to the clients.
  
  
  
  • "I will listen so that I can truly know and understand our client's unique story."
  • "I will always keep my commitments so that our client knows he/she can trust and count on Lifespark."
  • "I will tailor every interaction with our client to their own unique style, needs and wishes."
  • "I will continually ask how I can enhance our client's experience."
  • "I will look for any way to put a sparkle in our client's eye."
  
  
  
  
• Effectively articulate and differentiate the Lifespark Life Experience Alternative Delivery System
• Provide assurance and relief (peace of mind) to clients and families that Lifespark will effectively address their needs and wants.
• Make the clients feel comfortable and well-cared for.
• Establish Lifespark as a thoughtful, professional company that has a well-designed approach to helping clients and families (i.e., we have our act together).
• Serve as a client advocate and liaison working with outside resources (therapy, DME, hospice, guardian, healthcare providers, caregivers, trusted advisors) for fulfill needs and work with Lifespark Navigation to provide the right services and the right time (7 Element Partners and Resources).
• Completes all documentation in a timely manner and responsible for client record content
• Complete orientation and annual training requirements.
• Promote safety in the workplace through real time coaching, participation in safety awareness training and progressive discipline where necessary
• Participate in weekend coverage as needed
• Other duties as assigned

Qualifications:

• Licensed Practical Nurse diploma required
• Experience using technology including: Microsoft Office, Smart Phone, Calendaring, Clinical Software platforms (EMR), Wi-Fi, Printers, and Internet Browsing
• Previous clinic experience highly recommended; Medical Assistant preferred
• Must possess:
  
  
  
  • Planning skills
  • Creativity and ability to solve problems
  • Ability to effectively communicate at all levels of the organization, verbally and in writing
  • Ability to maintain composure and stay positive in stressful situations
  • Ability to be organized and prioritize multiple demands in a fast-paced environment
  • Strong customer service qualities including empathy, positivity, desire to serve, resourcefulness and reliability
  • Collaborative spirit and desire to be part of a team
  • Willing to travel to community clients for phlebotomy and assessments in the 7-county metro
  
  
  
  

Contact Lifespark Now!

Donna Vang, Talent Acquisition Specialist
Email: dvang@lifespark.com
Phone: 952-955-7862
Book a time to Chat: Lifespark - Donna (office365.com)

It has been and will continue to be our policy to provide equal employment opportunities to all employees and applicants without regard to age, race, creed, color, disability, marital status, sex, gender identity, national origin, ancestry, sexual orientation, arrest record, conviction record, military service, use or nonuse of lawful products off the Employer's premises during nonworking hours, or declining to attend a meeting or to participate in any communication about religious matters or political matters, or any other status protected by federal, state, or local law.

#populationhealth