New

Sr. Commercial Loan Operations Specialist

TEKsystems
$35.00 - $45.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Ohio, Columbus
Aug 05, 2025
TEKsystems is currently looking for a Senior* Operations Support Analyst for a large local Financial client we support. * Description Seeking a Senior Operations Support Analyst to provide daily operational and systems support to Commercial Loan Services colleagues across a variety of commercial loan operations functions, including loan booking, collateral booking, agency services, research and maintenance, and SBA / government lending. Ideally, this Senior Analyst must have direct, hands-on experience working in a front-line commercial loan operations role. The successful candidate will bring deep operational insight, a problem-solving mindset, and the ability to drive improvements across systems and processes. The initial contract will be 7 months with the option for our client to extend or convert to a full-time position. Responsibilities Operational Support * Serve as a primary point of contact for front-line staff and managers to resolve process and systems issues. * Provide day-to-day support for loan operations functions including booking, maintenance, and servicing. * Troubleshoot and escalate system-related problems in AFS Vision, FIS ACBS and other operations systems. * Act as a subject matter expert (SME) in commercial loan operations processes and systems. * Provide guidance and training to operations staff on best practices and system usage. * Analyze and document business requirements and translate them into functional specifications. Project Management & Delivery * Lead and manage small to mid-sized projects from planning through execution. * Coordinate cross-functional teams including Risk, Technology, and Business stakeholders. * Plan and coordinate testing activities (SIT, UAT, etc.) across operations teams as new patches and releases are deployed to operations systems. * Develop and maintain project documentation, timelines, and status reports. Process Improvement * Identify opportunities for process optimization and automation. * Partner with technology teams to implement system enhancements and upgrades. * Support change management efforts and ensure smooth adoption of new processes. Qualifications Required * Bachelors degree with 7 years bank operations experience, or High School Diploma with 10 years bank operations experience. * 5+ years hands-on experience in a team lead or analyst role supporting servicing and operations of commercial and/or business banking loans. * 5+ years as an operations analyst or business analyst in a banking environment. * Demonstrated experience resolving operational issues and improving processes from within commercial banking operations. * Critical thinker, very organized, ability to resolve problems independently, work with a sense of urgency while maintaining strong attention to detail. * Experience working in a production environment under time constraints and strict deadlines. * Ability to interact with internal and external customers to achieve positive results while working in a fast-paced, production environment. * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access, Visio). Preferred * Strong working knowledge of AFS Vision and/or FIS ACBS loan accounting systems is highly desirable. * Experience with project management tools (e.g., JIRA, Confluence, MS Project) is a plus. Skills Commercial lending, commercial loan, operations management, AFS Vision Experience Level Intermediate Level Pay and Benefits The pay range for this position is $35.00 - $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Columbus,OH. Application Deadline This position is anticipated to close on Aug 6, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.