Customer Service Pricing Supervisor

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.

SUMMARY

We are seeking a collaborative and strategic Pricing Supervisor to lead our pricing initiatives for pipe and fittings products. This role is key to driving profitable growth through data-driven pricing strategies-and equally critical in cultivating a high-performing team of pricing analysts. The ideal candidate is not only analytical, but also passionate about mentoring, developing, and empowering team members to thrive in a dynamic manufacturing environment. If you are a team builder who excels at translating market insights into actionable direction, this role offers an opportunity to help shape future pricing processes and drive operational efficiencies across the organization.

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:

• Lead and mentor a team of pricing analysts to drive performance, insights and collaboration
• Oversee the execution of pricing models and ensure timely updates across market segments
• Build a culture of continuous improvement, knowledge sharing, and analytical rigor
• Develop and implement pricing strategies that align with company goals and market dynamics
• Analyze customer segments, product mix, and competitive landscape to establish optimal pricing models
• Recommend pricing adjustments based on material costs, demand patterns, and industry trends
• Create pricing models and dashboards using tools like Excel, Power BI, or ERP systems
• Monitor key metrics such as gross margins, discount trends, and pricing compliance
• Partner with Sales, Customer Service, and Product Development teams to develop pricing strategy
• Deliver actionable reporting to leadership with recommendations on pricing strategy
• Coordinate pricing launches and changes with key stakeholders to ensure system readiness
• Maintain pricing policies and approval workflows to ensure consistency and control
• Ensure alignment with legal, procedural, and regulatory requirements in pricing
• Audit pricing practices for accuracy, consistency, and ethical standards
• Streamline/automate pricing processes and tools to reduce order turnaround time and errors

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor's Degree in Finance, Economics, Business Administration, Statistics or related field, MBA preferred
• 5+ years of hands-on experience in pricing analysis, financial analysis or a related field
• Strong analytical and problem-solving skills with the ability to interpret complex data sets and make recommendations based on findings
• High level of accuracy and attention to detail in data analysis and reporting
• SAP S/4Hana experience
• ERP implementation/upgrade experience preferred
• Ability to work collaboratively with cross-functional teams and build effective working relationships
• Must be able to work Mon-Fri, between the hours of 8am-5pm
• This is a hybrid role. Must be able to work in the office 3 days a week
• Must be able to travel once every 4-6 weeks on average

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here.You will apply via the Jobs Hub application in Workday.