Medical Billing & Payment Specialist, Team Lead

Student Health Services Business Office:

UCF Health - Student Health Services (SHS) provides various primary and specialty care services to help keep students, faculty and staff at their optimum health. The Health Center is located on the Main Campus. Our services are designed with students, faculty and staff needs in mind. Become a part of our committed UCF Student Health Team as an Accounting Specialist III and deliver outstanding care to our community.

The Opportunity:

Join the University of Central Florida (UCF) Student Health Services as a Medical Billing & Payment Specialist, Team Lead and play a vital role in managing and reconciling cash management and accounts receivable processes, including daily deposits, cash, and revenue reconciliation. You'll also oversee an Accounting Specialist I and act as a backup for posting electronic, credit card, and paper payments to our electronic medical software. You'll assist and resolve employee and patient questions, process Workday transactions (including journal entries for revenue, expenses, and corrections), invoice vendors, post Interdepartmental Service Delivery (ISD) transactions, and create quarterly reports.

Classification Title: Accounting Specialist III

Responsibilities:

• Team lead, provide oversight and reconciliation for payment posting and claim adjustment functions for Business Office. Ensure all payments are claimed appropriately and posted by month's end. Responsible for auditing all pharmacy, insurance, dental, and patient student eligibility and claim adjustments.

• SHS Cash management to include daily reconciliation of all monies received. Prepare daily deposit and Workday entries for cash, credit cards, and paper checks. Daily reconciliation of all cash collected with 11.01 Day Sheet report. Monthly reconciliation of all credit card accounts (BlueFin, Global Payments) with Cash Health and credit card fees charged.

• Initiate Workday journal entries and ISD transactions to charge revenue (rent) and expenses for, but not limited to oral surgeons, faculty salaries, athletic invoicing, pre-employment physicals, Rosen and Jewett. Initiate Workday expense entry corrections as requested. Create quarterly and annual revenue reports for Oral Surgeons, Vaccines, Nexplanon and others as requested.

• Create monthly eCW revenue transfer and enter in Workday. Monitor monthly facilities and UCF annual maintenance charges and notify of discrepancies. Pull monthly telecom invoices, submit ServiceNow tickets for adds and deletes. Report discrepancies to department heads and ServiceNow and initiate journal corrections.

• Backup for the posting of incoming EFT, checks, and credit cards for medical, patient, pharmacy and athletics payments to the EHR system. Research unclaimed insurance payments in Cash Health and determine department owner. Assist patients with account resolution regarding past due balances and account holds in person or over the phone.

• Manage the paper check/EFT log and reconcile/verify all incoming items have been posted in a timely manner. Research and post zero dollar payments. Follow up on all outstanding and unpaid claims. Process student and insurance credit card and paper check refunds in Workday.

• Monitor "Insurance Coverage Terminated" claim status and resolve terminated status with the Insurance Department. Run reports and perform collection and small balance write off transactions in eCW.Prepare monthly eCW Adjustment Report for management.

• Performs other related duties as assigned by Supervisor, Business Manager II, and the SHS Assoc. Director for SHS. Timely completion of all required University, AHSC, and SHS trainings.

Minimum Qualifications

Bachelor's or Master's degree and 2+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.Click here for more information

Preferred Qualifications:

• Knowledge in medical billing, payment posting and financial processes.

• Demonstrated experience in a lead role overseeing payment and reconciliation functions.

• Experience with Electronic Health Records (EHR) for payment posting, patient accounts, and reporting.

• Experience using Workday.

• Intermediate to advanced Microsoft Excel skills for data analysis and reporting.