Sales Support Specialist

ABB Inc.
United States, South Carolina, Charleston
669 Marina Dr Ste A3 (Show on map)
Aug 03, 2025
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Account Manager Your role and responsibilities In this role, you will have the opportunity to support the assigned Sales organization IAMP - Ports Service and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is: onsite. #LI-onsite This role is contributing to the IAMP Ports Service - Americas. You will be mainly accountable for: Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications. Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries. Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS). Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries. You will join adynamic, talented, high performing team, where you will be able to thrive. Qualifications for the role Basic Qualifications: Bachelor's Degree in a technical field of study (B.S.E.E. is preferred; equivalent work experience will also be considered). 3-5 years' years of experience in providing sales support of power systems and/or automation equipment. Proficient with MS Office software suite Preferred Qualifications: Recent technical sales and/or client-facing experience, especially with maritime crane solutions. Excellent communication skills, including strong presentation skills. Well-organized with proven multi-tasking expertise. Strong network of industry contacts and/or deep knowledge of ABB solutions (products & systems portfolio and production/services capabilities). A passion for customer service Multi language - English / Spanish More about us The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated systems and solutions that improve the flexibility, reliability and energy efficiency of vessels and container terminals. By coupling power, propulsion, automation, marine software and services that ensure maximum vessel uptime, the Division is well positioned to help the marine industry to achieve its decarbonization targets while improving the profitability and sustainability of our customers' business throughout the entire lifecycle of vessels. With ABB Ability Marine software solutions and ABB Ability Collaborative Operations Centers around the world, shipowners and operators can run their fleets at lower fuel and maintenance costs, while improving crew, passenger and cargo safety as well as overall productivity of their operations. Further, the Division delivers automation, electrical systems and digital solutions for container and bulk cargo handling, from ship to gate. These solutions help terminal operators meet the challenge of larger ships, taller cranes and bigger volumes per call, and make terminal operations safer, greener and more productive. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. MyBenefitsABB.com We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.