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Sales Compensation Manager

Norfolk Southern
remote work
United States, Georgia, Atlanta
1200 Peachtree Street Northeast (Show on map)
Aug 02, 2025

Requisition 39015: B4 Sales Compensation Manager

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Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail. As part of Norfolk Southern, you'll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Primary Purpose:

This position is responsible for managing the day-to-day operations of the company's sales compensation plan, including calculating commissions, ensuring data accuracy, resolving discrepancies, communicating plans details to plan participants, collaborating with sales leadership to monitor performance and adjust as needed, and acting as the primary point of contact for all sales compensation-related inquiries and issues.

Principal Duties

* Plan Administration: Administer and maintain sales commission and marketing incentive compensation plans, ensuring accurate calculations and timely payouts.
* System Management: Manager and utilize compensation tools and platforms to support plan execution and data tracking, including goal, performance, and incentive tracking for sales employees and leaders, ensuring system integrity and reliability.
* Data Collection and Analysis: Gather and analyze data related to compensation plans to identify trends, gaps, and opportunities for improvement.
* Collaboration: Work closely with Sales, Revenue Operations, HR, and Finance teams to address compensation-related questions, resolve disputes, and gather insights and feedback, to ensure that compensation structures align with business objectives, motivate employees, and drive business success.
* Compliance Assurance: Monitor and ensure adherence to legal and regulatory requirements for all compensation programs.
* Documentation and Reporting: Prepare and distribute reports on compensation plan performance and administration, including metrics that track success and identify areas for adjustment and reporting to support audit, budget, and financial reporting needs.
* Support Plan Design: Assist in the development and refinement of sales compensation plans, including quotas, pay structures, and incentive models.
* Employee Communication: Provide clear and accessible explanations of compensation plans and policies to employees, addressing inquiries promptly. Partner with HR and Sales leadership to develop and assist in delivering training to sales staff on new or updated compensation plans, ensuring clarity and understanding.



Education
* Bachelor's degree in Human Resources, Finance, Accounting, or related field preferred.



Skills Required
* 3-5 years of experience administrating sales compensation programs in roles such as Sales Compensation Analyst, Administrator, or Manager.


Skills Preferred
* Compensation Professional (CCP) Certification
* Certified Sales Compensation Professional (CSCP)
* Experience in sales compensation program design, implementation, system integration and management.



Skills and Abilities
* Planning and Organizing
* Analytical Thinking
* Decision Making
* Communication Skills
* Leadership



Predecessor Jobs
* HR Analyst
* Asst Manager HR Planning

Work Conditions

Environment: Hybrid 3 days on-site and remote work 2 days per week.
Shift Work: No
On-Call: No
Weekend Work: No

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.



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