New

Senior AI Governance Specialist (Open to remote)

American Family Insurance Agency Staff
paid time off, paid holidays, 401(k)
United States, Massachusetts, Boston
Oct 08, 2025
As a Senior Data & AI Governance Specialist with American Family Insurance you will establish AI Governance practices which guide the responsible development and use of AI within and by American Family Insurance. Partner with stakeholders to design and implement systems that ensure trust and safety by embedding transparency, accountability, security, fairness, and human-centricity throughout the entire AI system lifecycle while also mitigating risk in the application of AI systems. You will report to the Director, Data & AI Governance. If located within 50 miles of one of our core locations (35 miles in Boston), you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034. Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role. Position Compensation Range: $86,000.00 - $142,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Implement and mature AI Governance program relating to framework scope, roles and responsibilities, documentation, fairness, third-party AI, education, and compliance. Ensure adherence to AI Policy & Standards by creating and enforcing technical and process controls governing AI use and development. Update AI Governance guidelines to reflect changes to relevant laws and regulations. Help respond to external requests for information on model development and use. Evaluate and vet requests for third-parties who provide AI. Socialize AI Governance to team members to lead best practices and AI Governance adoption. Mature and maintain a training program to ensure employees remain up-to-date and proficient with responsible AI practices and requirements. Participate in peer review for AI models and systems. Work with Corporate Strategy to connect AI Governance with broader Sustainable Business Framework. Specialized Knowledge & Skills Requirements Demonstrated experience providing customer-driven solutions, support, or service. Knowledge of and proficiency with AI development techniques, methodologies, and technologies. Ability to lead and influence others in addressing complex problems Expertise and understanding of AI governance as a discipline as well as AI regulatory landscape Advanced skills and ability in communicating clearly and concisely (including with leadership) and working collaboratively across multiple subject areas and technical business teams. Solid knowledge and understanding of insurance concepts. Preferred Qualifications: Experience designing, implementing, and managing AI governance platforms. dashboards, and registries to maintain ongoing performance, observability, and reliability of AI systems. Experience working with cross-functional stakeholders to balance organizational priorities related to cyber security, data privacy, customer experience, and innovation. Experience testing and managing generative AI systems and AI agents. Licenses: Not Applicable. Travel Requirements Up to 10%. Physical Requirements Work that primarily involves sitting/standing. Working Conditions Not Applicable. Additional Information Offer to selected candidate will be made contingent on the results of applicable background checks Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions Sponsorship will not be considered for this position unless specified in the posting #LI-Remote We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.