Senior Director, Sales Engineering

Xometry is seeking a highly experienced and strategic Senior Director, Sales Engineering to lead our growing team of sales engineers. In this critical role, you'll be responsible for driving technical pre-sales support, solution architecture, and product demonstrations to prospective and existing enterprise customers. You will play a pivotal role in accelerating revenue growth by ensuring our sales team is equipped with the technical expertise needed to close complex deals and expand customer relationships.

This is an exciting opportunity for a proven leader to shape the future of sales engineering at a leading on-demand manufacturing marketplace. You'll work closely with sales, product, and engineering teams to translate customer needs into technical solutions and contribute to the overall product roadmap.

Responsibilities:

• Lead and grow a high-performing Sales Engineering team: Recruit, mentor, and develop a team of skilled sales engineers, fostering a culture of technical excellence, collaboration, and customer focus.
• Strategic Technical Leadership: Partner with sales leadership to develop and execute technical sales strategies that align with company revenue goals.
• Solution Architecture & Design: Guide the team in understanding complex customer requirements and designing tailored technical solutions leveraging Xometry's platform and services.
• Pre-Sales Support & Demonstrations: Oversee the delivery of compelling product demonstrations, technical presentations, and proof-of-concept engagements to enterprise clients.
• Technical Subject Matter Expert: Act as a go-to technical expert for the sales team and customers, providing deep insights into Xometry's capabilities and the broader manufacturing landscape.
• Cross-functional Collaboration: Work closely with Product Management, Engineering, and Marketing to relay customer feedback, influence product development, and ensure alignment between sales and product roadmaps.
• Enablement & Training: Develop and deliver technical training programs for the sales team to enhance their product knowledge and technical selling skills.
• Competitive Analysis: Stay abreast of industry trends, competitor offerings, and emerging technologies to inform sales strategies and product development.
• Process Improvement: Continuously optimize sales engineering processes, tools, and methodologies to improve efficiency and effectiveness.

Qualifications:

• 10+ years of experience in sales engineering or solutions architecture, with at least 5 years in a leadership role.
• Proven track record of building, leading, and scaling high-performing sales engineering teams, preferably within a SaaS or marketplace environment.
• Strong technical background with a deep understanding of manufacturing processes (e.g., CNC Machining, 3D Printing, Sheet Metal Fabrication, Injection Molding) is highly preferred.
• Experience working with enterprise-level clients and managing complex sales cycles.
• Exceptional presentation, communication, and interpersonal skills with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Demonstrated ability to translate business requirements into technical solutions.
• Strategic thinker with a proactive approach to problem-solving and a results-oriented mindset.
• Ability to thrive in a fast-paced, dynamic, and rapidly evolving environment.
• Bachelor's degree in Engineering, Computer Science, or a related technical field; Master's degree preferred.
• Willingness to travel as needed.

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