Technical Writer/Business Analyst

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.

We are seeking a motivated and detail-oriented individual to join our team as a Technical Writer / Business Analyst. This role offers a unique opportunity to gain hands-on experience in both technical writing and business analysis while supporting cross-functional teams including clinical, regulatory, product, and IT. The successful candidate will assist in documenting healthcare processes, gathering business requirements, and supporting the implementation of system and process improvements.

Key Responsibilities:

• Collaborate with stakeholders to gather and document business and system requirements.
• Assist in mapping current ("as-is") workflows and designing future-state ("to-be") processes.
• Develop clear and concise documentation, including user guides, training materials, and process diagrams.
• Support project teams by maintaining requirement traceability and assisting with user acceptance testing (UAT).
• Participate in team meetings and contribute to communication and training efforts related to new systems or process changes.

Qualifications:

• Demonstrated interest in healthcare, technology, or process improvement.
• Strong written and verbal communication skills.
• High attention to detail and organizational skills.
• Ability to work collaboratively in a team environment and engage with diverse stakeholders.
• Proficiency in Microsoft Office Suite or Google Workspace; familiarity with diagramming or documentation tools is a plus.

Remote: US only roles

The anticipated base salary range in the United States is $62,000 to $77,000. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.

Additional Details:

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.

Our competitive Total Rewards package includes:

• Competitive base salary and incentive compensation
• Health and welfare benefits including a gym reimbursement program
• 401(k) savings plan match
• Employee Stock Purchase Plan
• Pre-tax commuter benefits
• And more!
• Please refer to our page to view detailed benefits at https://caredxbenefits.com/

In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it's an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program.

By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx.

******** We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

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