QA Manager

QA Manager

Job Description:

Product quality analyst acts as a catalysis for change and improvements in performance, quality and is responsible for applying the principles and practices of smart phone and related electronic quality assurance throughout the phone repair cycle in production lines.

Job Responsibilities:

• Make recommendations for repairing defects
• Assess customer requirements and ensure that those requirements are met
• Troubleshoot testing failures
• Monitor internal control systems
• Working together with a Quality Assurance (QA) and production department (PD) teamto assess product problems and develop solutions
• Checking that raw materials or components involved in the production process are ofoptimal quality
• Estimating time involved in assuring each product's quality
• Communicating with Quality Control about existing defects and how to prevent them infuture products with management and customers
• Communicating with other departments such as project management and engineeringto coordinate scheduling for QA testing
• Maintaining all company and customer process audit records
• Maintaining a scorecard for all production (PD) employees based on damaged units andfailure escapes
• Informing the production engineer (PE) lead of top issues in need of corrective actions
• Statistically monitoring the effectiveness of implemented corrective actions
• Conducting quality meetings for the customer at regular intervals (determined by thecustomer)
• Providing any additional production reports, as requested by the Operation Manager
• Ensuring all daily failure analysis reports are sent out to the management team
• Proposing failure criteria if current criteria do not exist or are deemed to be in need ofrevision
• Lead the QA team to enhance quality system
• Communicate with customer to improvement product quality

Knowledge, Skills and Abilities:

• B.S. in an industrial or mechanical Engineering or related field
• 3 years of prior Product Analyst, Product Engineer, or Product Owner experience, ideallyin consumer electronic manufacturing
• Ability to identify, analyze, model, and recommend process improvement opportunities
• Excellent analytical mindset and problem-solving ability
• Proficient knowledge of Microsoft suite: Excel, Access and PowerPoint to applyfunctions to develop control charts and presentation
• High energy, integrity and can-do attitude
• Excellent verbal and written communication skills

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With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com.

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