Assistant Director, Project Based Housing - ODR

Role: Assistant Director, Project Based Housing - ODR

Reports to: Director, Project Based Housing

Program: 1602- DHS ODR

Department: Permanent Housing

Location: Skyline Flats Apartments - 4604 Western Avenue, Los Angeles, CA 90062

Setting: 100% Onsite

Schedule: Monday - Friday, 8:00am - 4:30pm

Status: Full-time/Exempt/Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Job Description Summary:

The People Concern is partnered with the Office of Diversion and Re-entry (ODR) to provide housing and Intensive Case Management Services (ICMS) to individuals with a history in the criminal justice system and through ODR, are receiving ongoing case management services to obtain and maintain permanent supportive housing in the community.

The Assistant Director of Project-Based Housing, ODR will support the Director of Project-Based Housing, ODR and Senior Director in overseeing designated ODR Project-based Housing sites, employees, and clients throughout Los Angeles County. This includes assistance with client crisis management, coordination of services and administrative duties.

Job Description Essential Duties and Responsibilities:

• Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing and harm reduction.
• Provide clinical consultation to staff working with complex clinical situations and suggest appropriate clinical interventions.
• Daily coordination and oversight of program operations and program activities.
• Provide clinical supervision to staff working towards licensure.
• Provide leadership to staff to ensure integration of client care with Property Management and Developer for all Project-based Housing sites.
• Work with Brilliant Corners to address policy or client related advocacy.
• Develop awareness of funder expectations and respond to funders with appropriate communication and coordination of services.
• Assist Program Management staff in recruitment, selection, training, supervision, and evaluation of direct service staff.
• In partnership with the Director of Project-based Housing, provide leadership and supervision to housing department Project-based Housing Program Managers.
• Ensure that data is being entered into the DHS database (CHAMP) in a timely manner. Ensure data accuracy for reporting requirements' outcomes.
• Monitor that staff are providing appropriate level of service and that progress notes are being completed in a timely manner.
• Organize documentation for housing applications (Brilliant Corners).
• Ensure intake and psychosocial assessment are completed for all referrals within timeline listed in ODR ICMS work order.
• Monitor that CHAMP assessments are being updated quarterly.
• Participate in and support leadership of case conference, staff meetings, trainings, and retreats.
• Maintain client confidentiality at all times and ensure to follow agency, state and HIPAA laws.
• Provide direct support with client crisis intervention including writing 51/50 applications, when appropriate.
• Follow up on client grievances working towards appropriate resolution for clients and staff.
• Attend Quality Assurance meetings.
• Provide death and dying debriefing with staff, when directed.
• Ensure adherence to policies and procedures.

Job Description Qualifications:

• Masters' degree in mental health field (Social Work, MFT, or Psychology).
• Active clinical License and good standing with California Board of Behavioral Sciences for over 2 years.
• Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders.
• Able to work in a high tolerance Harm Reduction model with Members who have multiple barriers.
• Extensive knowledge of local and federal government benefits and entitlements.
• Highly detail oriented with excellent time management, organizational, written, verbal, and cross-cultural communication skills.
• Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs.
• Strong interpersonal, collaboration, and team building skills.
• Ability to work as part of a multidisciplinary team.
• Passion for working with the population served.

Job Description Preferred Qualifications:

• Preferred LCSW, LMFT, LPCC
• At least 2 years of management/supervisory experience preferred.

Job Description Work Environment:

• Field (may need to travel) and indoor office environment.
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites.
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise, and odor.
• May need to bend, stoop, twist, and sit throughout the day.