Workforce Benefits Contracting Specialist

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We're actively seeking a talented Contract Specialist to join our Onboarding and Contracts Team in Omaha, NE or Chattanooga, TN.

As a Contracts Specialist you'll move Pacific Life, and your career, forward by playing a key role in building processes to support the generation of policy and contract documents based on employer's product configuration while delivering a first-class friction free experience to our employers in the Workforce Benefits division. You will fill a new role that sits on a team of 3 people in the Workforce Benefits division. Your colleagues will include Contracts Consultants and fellow Contract professionals.

How you'll help move us forward:

• Administer the issuing of policies and certificates in alignment with our established processes and procedures for our policies and contracts aligned with our compliance standards for our Employer customers.
• Work with brokers, employers, account specialists, and other internal stakeholders (like Underwriting, Legal, Onboarding, and Compliance) on creating new as well as amending existing policies and contracts for our employer clients.
• Consults with operations partners when necessary to offers innovative solutions to ensure our policies and contracts are aligned with our friction free business model while being creative in meeting employer's product and administrative needs.
• Identifies and recommends solutions to increase automation results and suggest areas to build straight-through processing
• Works with Contract Consultants on complex contract requests to partner with Underwriting, Legal and Compliance to review single case filing or special wording requests.
• Research complex contract related questions and provides answers and solutions to employer, brokers and internal business partners.
• Works within departmental as well as internal controls and compliance regulations for all aspects of the role as well as the legal requirements for our binding agreements with employers.
• Helps onboard new team members and mentor them through the learning journey.
• Maintains up to date knowledge of industry and compliance regulations to ensure updated processes and procedures align with the ever-changing environment.
• Participates and contributes to team meetings or special tasks and assignments and brings innovative ideas and a continuous improvement mindset to the department.

The experience you bring:

• College degree or equivalent experience preferred.
• 1-3 years of financial services, product compliance or group benefits operations experience
• Effective communicator with externally facing presence.
• Customer-centric with problem-solving skillset
• Detail Oriented
• Strong analytical skills
• Demonstrated time management and organizational skills
• Intermediate skills with MS office applications

What makes you stand out:

• Knowledge of our product offering, system(s), and processes
• Understanding of how data flows throughout the employer and employee journeys.
• Brings innovative ideas and a continuous improvement mindset to the department.

You can be who you are.
People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

Benefits start Day 1.
Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

#LI-RB1

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.