New

UTS - Temporary IT Research Computing Analyst at Mountain Horticultural Crops Research and Extension Center (Mills River, NC)

North Carolina State University

$30.00 /hourly

United States, North Carolina, Raleigh

Jul 29, 2025

Position Information

Posting Number	PG195336TM
Position Number	48LS110
Position Type	Temporary
Essential Job Duties	The IT Research Computing Analyst is a role based at the Mountain Horticultural Crops Research and Extension Center (MHCREC) in Mills River, NC. This role is part of the IT Research Computing Support unit within NC State University's College of Agriculture and Life Sciences ( CALS) Information Technology division. The Analyst provides on-site IT support to research, extension, and operational teams at MHCREC, with responsibilities focused on infrastructure reliability, scientific computing, network and telecommunications support, structured cabling, and end-user service delivery. This is an excellent opportunity for a hands-on IT professional who thrives in a research-focused, field-based environment and is passionate about supporting agricultural and scientific innovation through technical expertise. Key Responsibilities: Solutions Development Identify local technical requirements and contribute to solution development. Document systems and procedures, including diagrams, workflows, and test plans. Support the deployment and integration of agricultural and research computing technologies. Collaborate with CALS IT teams to ensure reliable and scalable systems across MHCREC. Project Support and Technical Consultation Assist with local infrastructure and technology projects. Serve as an on-site technical resource for researchers, faculty, and staff. Coordinate vendor installations and on-site technical support. Technical Operations and Infrastructure Install and maintain local network systems, lab instrumentation, and supporting infrastructure. Perform structured cabling (low voltage and fiber optic) installation and maintenance. Support wired/wireless networks, video/security systems, and telecommunications hardware. Conduct preventive maintenance and resolve service issues, independently or with remote support. Local IT Support and Troubleshooting Assist end users with setup, configuration, and troubleshooting of devices and software. Manage inventory and return materials authorizations (RMAs) for hardware. Maintain internal documentation and troubleshoot common issues. Support business continuity and data recovery for research computing systems.
Is Time Limited	Yes
If Yes, Appointment Length	TBD
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Health Insurance for Temporary Employees Enhance your career with LEAD courses Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Department Information

Job City & State	Raleigh, NC
Department

System Information

Classification Title	Temporary-Clerical
Working Title	UTS - Temporary IT Research Computing Analyst at Mountain Horticultural Crops Research and Extension Center (Mills River, NC)

Requirements and Preferences

Work Schedule	Monday-Friday, 8:00 AM - 5:00 PM, with occasional flexibility
Other Work/Responsibilities	Other duties as needed
Minimum Experience/Education	Must be able to lift and transport equipment with or without reasonable accommodation Use hand and power tools Follow safety protocols
Department Required Skills	Intermediate knowledge of IP networking (VPN, firewalls, L2/L3 switching and routing). Experience with Microsoft Active Directory, SCCM, and MDM for Linux/macOS. Familiarity with structured cabling, fiber optics, and network equipment setup. Understanding of IoT, edge computing, and storage technologies. Knowledge of cybersecurity best practices and safety protocols.
Preferred Years Experience, Skills, Training, Education	Associate's degree in Computer Information Technology, Networking, or related field; or equivalent experience. Experience with Google Workspace and ITSM platforms (ServiceNow preferred). Certifications such as ITIL, A+, CCNA, Linux+, or Microsoft Certified Professional. Basic understanding of virtualization (VMware, Citrix), GIS tools, and optical testing equipment. Experience supporting research or agricultural IT environments is a plus.
Required License or Certification	N/A
Valid NC Driver's License required?	Yes
Commercial Driver's License Required?	No

Recruitment Details

Anticipated Hiring Range	$30.00 /hourly

Recruitment Dates

Job Open Date	07/28/2025

Applicant Information

Quick Link

https://jobs.ncsu.edu/postings/221598

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.