Mobility and Relocation Specialist, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

This position can be located in Dallas, TX.

The Mobility & Relocation Specialist, North America, will report to the Senior Director of Global Compensation and will lead the strategy, delivery, and administration of mobility and relocation programs for both new hires and internal transfers across the United States and Canada. This individual will ensure seamless, employee-centric experiences while managing compliance, vendor relationships, and alignment with broader talent and workforce strategies. The role will support a mix of permanent relocations, job site transfers, and temporary assignments, and will require cross-functional collaboration with Talent Acquisition, HR Business Partners, Legal, and Finance.

Essential Job Functions

Program Management

• Design and manage end-to-end domestic and cross-border relocation programs, including policy development, assignment planning, cost estimation, relocation support, and administration/tracking in Workday.

• Support internal mobility programs, including permanent job site transfers and temporary assignments.

• Perform ongoing market analyses to guide program design and policy, ensuring Vantage remains competitive.

• Ensure a consistent and equitable employee experience aligned with talent attraction, retention, business strategy, and deployment goals.

• Maintain and evolve relocation policies to reflect market practices and internal equity.

• Provide high-touch support to employees and managers navigating the relocation process.

Vendor and Process Management

• Serve as the primary point of contact for external relocation and mobility vendors.

• Manage vendor RFPs, contracts, renewals, and performance reviews.

• Oversee vendor service delivery including household goods, temporary housing, immigration support, and travel.

• Ensure cost-effective, compliant, and timely delivery of services.

Compliance and Reporting

• Ensure compliance with federal, state, and provincial labor, tax, and immigration requirements.

• Partner with Legal, Tax, and Finance to address cross-border complexities and mitigate risk.

• Maintain documentation of program policies, relocation letters, and employee communications.

• Track and analyze program utilization, costs, and employee satisfaction.

Employee Communication and Support

• Experience managing employment-based immigration processes, including J-1 exchange visitor visas and L-1 intracompany transfers; familiarity with visa compliance, documentation, and coordination with legal counsel

• Develop and deliver tools, guides, and training to support employees and managers in the relocation process.

• Partner with HRBPs and Talent Acquisition to ensure early engagement and planning for moves.

• Serve as an escalation point for complex relocation cases or employee concerns.

• Support onboarding and integration of relocated new hires.

Cross-Functional Collaboration

• Work closely with People & Culture, Talent Acquisition, Payroll, and HR Operations to align relocation services with overall employee lifecycle and experience.

• Provide relocation expertise during workforce planning, M&A activity, or office expansions.

• Represent North America in global mobility initiatives and policy harmonization efforts.

Additional duties as assigned by management.

Job Requirements

Education

• Bachelor's Degree in Human Resources, Business Administration, or related field required.

• CRP, GMS, or similar mobility/relocation certification preferred.

Experience

• 7-10 years of progressive experience in employee relocation and mobility, ideally within a global or multi-site organization.

• Experience with both J-1 and L-1 visa applications and process

• Demonstrated success managing high-volume relocation programs and vendors across U.S. and Canada.

• Experience supporting both internal transfers and external new hires.

• Experience with and knowledge of immigration, tax, and employment law related to mobility.

Skills

• Strong knowledge of relocation best practices, compliance, and vendor ecosystems.

• Exceptional project management and organizational skills.

• Strong interpersonal and communication skills with ability to support employees at all levels.

• Strategic mindset with a focus on continuous improvement and employee experience.

• Proficiency with HRIS systems (e.g., Workday) and relocation management platforms.

• Advanced proficiency in MS Office Suite (Excel, PowerPoint, Word, Outlook).

• French language is a plus, but not required (to support Canada)

Travel

• Occasional travel within North America, estimated at 10% but could increase as the business evolves.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

#LI-Remote #LI-AT1

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We'll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon-we're excited to find the right person and will keep the role open until we do!