Director, Public Sector and Healthcare Programs

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Position Overview

The Director of Public Sector and Healthcare Programs is a key leadership role within MillerKnoll's North American business. This individual will lead a highly collaborative team focused on driving our public sector and healthcare strategy through best-in-class program management and high-touch inside sales execution. This team is the connective tissue between our public sector and healthcare sales directors and regional sales directors, local sales teams, distribution partners, and internal stakeholders-ensuring that MillerKnoll captures and grows share across federal, state and local, higher education, and healthcare markets.

Key Responsibilities:

Team Leadership & Program Management

• Lead, develop, and inspire a high-performing team of public sector and healthcare program managers and inside sales professionals.
• Ensure the team is responsive, proactive, and strategically aligned with business priorities.
• Build a culture of excellence, accountability, and cross-functional collaboration.

Market Strategy & Execution

• Serve as a subject matter expert and corporate resource across public sector and healthcare verticals-federal, SLED (state and local government + education), and healthcare.
• Oversee national and regional program activities, ensuring operational consistency, knowledge sharing, and alignment with field sales strategies.
• Guide the team in supporting large, complex national accounts involving multiple dealers, sellers, and stakeholders.
• Leverages Data from multiple internal and external sites to inform Team / Strategy
• Leverage technology and digital platforms (e.g., AI, CRM, analytics tools) to optimize sales processes, improve decision-making, and ensure alignment with field sales strategies.

Field Sales & Dealer Support

• Partner closely with public sector and healthcare sales directors and regional sales directors to identify opportunities, remove friction, and accelerate deal velocity.
• Ensure team members act as embedded resources-supporting local sellers and dealers through proposal development, positioning, and solution design.
• Drive strategic use of CRM and other platforms to coordinate activity, track progress, and deliver results.

Cross-Functional Collaboration

• Forge strong partnerships with marketing, finance, operations, sales enablement, and legal to ensure the public sector team is aligned, informed, and resourced.
• Lead initiatives that enhance internal visibility and engagement around the public sector business.
• Act as a liaison and advocate for the team's needs at the leadership level.

What We're Looking For

• Bachelor's degree in Marketing, Business Administration, or related field; equivalent experience considered.
• 5-7 years experience and proven leadership experience in sales, sales enablement, program management, or inside sales.
• Deep knowledge of the public sector and healthcare ecosystem-ideally including federal, SLED, and/or healthcare procurement.
• Strong strategic and operational acumen with the ability to translate complexity into scalable action.
• Proven ability to lead distributed teams and drive change in complex organizations.
• Outstanding interpersonal skills-able to work cross-functionally and influence without authority.
• Comfort with ambiguity and a drive to build, iterate, and improve

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.