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Health Navigator, Orthopedics

North Shore Physicians Group, Inc.
United States, Massachusetts, Peabody
4 Centennial Drive (Show on map)
Jul 25, 2025
We are seeking a full time, 40-hour Health Navigator to support our Orthopedic practices in a hybrid capacity. Our practices are open Monday through Friday from 8:00am to 5:00pm.
The Health Navigator serves as a contributing member on the Orthopedic Health team. They provide screening and assist with patient disposition plans that present with a health crisis. They help Orthopedic patients connect with resources that allow them to manage orthopedic issue as they arise and improve overall health and potentially aid and recover from surgical procedures hospital. They assist with posting discharge care and connecting patients to community resources and supports for individuals with complex circumstances.
Essential Functions:
-Advocate for clients or patients to resolve crises.
-Oversee Medicaid and Medicare related paperwork and recordkeeping in hospitals.
-Work closely with Medical Case Managers and providers.
-Plan, coordinate, and facilitate referrals to existing community resources when indicated by assessed need.
-Support of clinical integration needs of other clinical services, and collaboration with medical director leadership
-Maintain current patient case records and prepare reports as indicated.
-Assist with client phone calls, letters, and medical records on behalf of Orthopedic team
-Through service provision and regularly scheduled visits, build relationships that models wellness and recovery with assigned clients that result in improved engagement with services.

Education
Bachelor's Degree Related Field of Study required

Experience
Knowledge of the communities served and experience working with community resources 2-3 years preferred and Previous Mental health experience 1-2 years required



Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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