IT Program Manager

Job Details

Job Description

Job Summary

The IT Program Director is responsible for the implementation and management of large-scale IS&T programs/initiatives, typically requiring coordination and leadership of multiple IS&T teams, vendor(s), and clinical/business operations. They will manage and direct assigned staff, in close collaboration w/ an IS&T executive sponsor, providing day-to-day oversight around the scoping, planning, execution, monitoring, issue/risk management, status reporting, stakeholder engagement and all other functions around program-level project management in delivering high profile, strategic integrated initiatives as assigned.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Successfully delivers highly complex, high-value, integrated solutions that meet Jefferson strategic objectives through teamwork and collaboration.
• Provides strategic direction and oversight of multiple workstreams spanning the different IS&T domains, e.g. Applications, Servers/Storage, Network, Information Security, etc.

• Manages large cross-functional teams in a highly matrixed, collaborative environment w/ resources numbering several tens to a few hundred people.

• Collaborates effectively w/ other Jefferson directors and above to align priorities, manage expectations, and coordinate work.

• Manages executive-level expectations and facilitates program governance through the effective use of project management, change management, and communication best practices.

• Establishes structures and processes that enable the identification and production of work, accountability, transparent monitoring for timely intervention when necessary, and on-time delivery, through Go-Live

• Manages cross-team relationships, including contractors/vendors, fostering strong engagement, alignment, and achievement of a common goal.

• Manages administrative activities as necessary, including budget, reviews, reports, and executive-level presentations/documents.

• Applies continuous improvement to mature and further develop the Jefferson IS&T PMO's ability to deliver large-scale programs/initiatives w/ greater efficiency.

Competencies (Knowledge, Skills, and Abilities Required):

Knowledge of Program management, portfolio management, and project management approaches and methods, including both waterfall and agile lifecycle management, and the ability to effectively apply

Proficiency in salient PPM tools and solutions, e.g. MS Project, MS Visio, ServiceNow, Azure DevOps, etc.

Minimum Education and Experience Requirements:

Education:

Bachelor's Degree

AND

Experience:

10 years of direct project management experience w/ 5 years as a program or portfolio manager

Work Shift

Worker Sub Type

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.